Senior IT Project Engineer (9 month contract)

Oxford Nanopore Technologies; Oxford; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an IT Project Engineer to enhance technical excellence across diverse projects. This role emphasizes hands-on involvement in device management and software deployment, particularly using Microsoft Intune. The ideal candidate will balance daily support tasks with project responsibilities, ensuring effective communication with stakeholders and maintaining expertise in core technologies. If you're a proactive self-starter eager to contribute to a fast-paced, high-tech environment that impacts global business, this opportunity is perfect for you. Join a team where your skills can truly make a difference!

Qualifications

• Proven experience in managing multiple IT projects with a focus on Microsoft Intune.
• Strong knowledge of Windows and macOS, with scripting skills in PowerShell.

Responsibilities

• Deliver technical solutions across IT projects, focusing on device deployment via Intune.
• Manage escalated issues and implement system upgrades and software rollouts.

Skills

IT project management

Microsoft Intune

device management

software deployment

Windows operating system

macOS operating system

PowerShell scripting

identity and authentication platforms

systems analysis

Office 365 administration

network protocols (DNS, DHCP, TCP/IP)

communication skills

ITIL practices

Education

Office 365 certification

Tools

ServiceNow

Azure AD

Job description

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Job Description

Oxford Nanopore Technologies is headquartered at the Oxford Science Park outside Oxford, UK, with satellite offices and a commercial presence in many global locations across the US, APAC and Europe.

We're looking for an IT Project Engineer to help drive technical excellence across multiple concurrent projects, with a particular focus on Microsoft Intune and device management.

The details...

In this role, you'll work closely with the team manager and stakeholders to support end-users, manage escalations, and lead project-based tasks aligned with the IT roadmap. You'll balance BAU responsibilities with hands-on involvement in the planning and execution of technical workstreams across regional and global projects.

Key responsibilities:

• Deliver technical solutions across multiple IT projects, with a focus on device deployment and endpoint management via Intune.
• Own escalated issues from the service desk and see them through to resolution.
• Implement and support system upgrades, SaaS migrations and software rollouts as part of broader project initiatives.
• Conduct root cause analysis, documenting and sharing findings to support team learning and service improvement.
• Work alongside project managers to ensure delivery milestones are met and stakeholders are kept informed.
• Maintain up-to-date expertise in core technologies through self-driven learning and collaboration.

What we're looking for...

• Proven experience delivering multiple IT projects in a hands-on capacity, particularly involving Microsoft Intune, device management, and software deployment at scale.
• Strong working knowledge of Windows and macOS operating systems.
• Scripting capability with PowerShell to support automation and repeatable tasks.
• Experience managing identity and authentication platforms.
• Skilled in systems analysis and diagnosing complex desktop and infrastructure issues.
• Experience administering Office 365 in a cloud-native environment.
• Solid understanding of network protocols including DNS, DHCP, and TCP/IP.
• Excellent communication skills, with the ability to engage technical and non-technical audiences.
• A proactive, organised, and self-motivated approach to balancing support and project delivery.

Desirable:

• Office 365 certification.
• Experience supporting cloud-hosted SaaS platforms in a project context.
• Experience supporting Linux
• Knowledge of ITIL practices (ITIL Foundation desirable).
• Familiarity with ITSM platforms such as ServiceNow.
• Server administration experience including Azure AD, DNS, DHCP, Certificate Authority, and Radius.
• Previous experience mentoring junior team members or acting as a technical lead on project tasks.

This role will suit a motivated self-starter who is eager to learn and share knowledge and who wants to work in a fast paced high-tech organisation where there is an opportunity to support a global business.

If you are looking to utilise your skills to really make a difference to humankind, then consider joining our team and apply today!

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.