Senior IT Procurement Technician

The Christie NHS Foundation Trust; Manchester; On-site; GBP 45,000 - 60,000; Full time

Job summary

The Christie NHS Foundation Trust, based in Manchester, seeks a Senior IT Procurement Technician to manage end-to-end IT hardware and software procurement, support diagnostics, and contribute to build automation and equipment preparation. You’ll ensure smooth IT operations across the Trust, handle service requests, manage stock, and support remote and on-site deployments.

You will work under guidance from the IT Asset and Procurement Manager and collaborate with the Digital Services team to

Qualifications

• Experience in end-to-end procurement of IT hardware and software.
• Ability to deliver and deploy IT equipment to remote sites and clinics.
• Experience imaging devices using SCCM/Intune and tagging assets for compliance.
• Manage stock levels and oversee replenishment processes.

Responsibilities

• Manage end-to-end procurement of IT hardware and software, ensuring timely and accurate fulfilment of requests.
• Deliver and deploy IT equipment to remote sites, peripheral clinics, and satellite locations.
• Prepare and image devices using Microsoft SCCM and Intune, ensuring security and asset tagging.
• Maintain adequate stock levels and oversee replenishment processes, including ordering stock when required.
• Respond to service desk tickets, providing expert advice on IT hardware and peripherals.
• Diagnose and resolve hardware issues, escalating complex problems as needed.
• Monitor devices for failed updates and ensure prompt resolution.
• Liaise with End User Compute team to advance build-related issues and assist with corporate image changes.
• Maintain and update the IT asset database with accurate records.
• Ensure proper disposal and recycling of IT hardware per Trust policies.
• Record and update resolution details in ITSM tool for performance reporting.
• Identify recurring incidents, perform root cause analysis, and contribute to problem management.

Skills

Procurement

IT support

Customer service

Business awareness

Stock management

Tools

Microsoft SCCM

Intune

ITSM tooling

Job description

Are you a tech-savvy professional with a passion for procurement and IT support? The Christie NHS Foundation Trust is seeking a Senior IT Procurement Technician to manage end-to-end hardware and software procurement, support technical diagnostics, and contribute to build automation and equipment preparation. This role blends technical expertise with excellent customer service and business awareness. You'll be a key player in ensuring smooth IT operations across the Trust, responding to service requests, managing stock, and supporting remote and on-site deployments. This role is highly visible, and requires a combination of technical ability, customer care skills, and business awareness. The post holder will work on their own initiative but will take advice and guidance from the IT Asset and Procurement Manager, Lead Desktop Support Engineer or the IT Service Delivery Manager if required. You will be expected to develop close working relationships with all members of the Digital Services
team., As a Senior IT Procurement Technician, you will play a vital role in ensuring the smooth delivery and support of IT services across The Christie NHS Foundation Trust.

• Manage end-to-end procurement of IT hardware and software, ensuring timely and accurate fulfilment of requests.
• Deliver and deploy IT equipment to remote sites, peripheral clinics, and satellite locations.
• Prepare and image devices using Microsoft SCCM and Intune, ensuring security and asset tagging is completed before deployment.
• Maintain adequate stock levels and oversee replenishment processes, including ordering stock when required.
• Respond to service desk tickets and customer requests, providing expert advice on IT hardware and peripherals.
• Diagnose and resolve hardware issues, escalating complex problems to relevant teams or third-party support providers.
• Monitor devices for failed updates and ensure prompt resolution.
• Liaise with the End User Compute team to advance build-related issues and assist with corporate image changes.
• Maintain and update the IT asset database, correcting discrepancies and ensuring accurate records.
• Ensure proper disposal and recycling of IT hardware in line with Trust policies.
• Record and update resolution details in the ITSM tool, supporting performance reporting and analytics.
• Proactively identify recurring incidents, conduct root cause analysis, and contribute to problem management.

The Christie is one of Europe's leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.

We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.

We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK's National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.