Senior IT/OT Operations Manager (Telecoms & Connectivity)

SSE plc; Glasgow; Hybrid; GBP 68,000 - 102,000; Full time

Benefits offered by this job

Car allowance

Performance bonus

Flexible benefits

Wellbeing support

Job summary

SSE plc is seeking a Senior IT/OT Operations Manager (Telecoms & Connectivity) to lead IT and OT telecoms across Distribution assets in the UK. The role focuses on resilient, secure networks, long-term investment planning, and program delivery, reporting to the Head of Operational Technology & Telecommunications.

A rigorous vetting process is required. You will oversee internal and third‑party teams, manage budgets, and drive standards while collaborating with cyber security specialists to meet

Qualifications

• Strong knowledge of telecoms systems and networks, including their design, operation and architecture, ideally within OT environments.
• Thorough understanding of engineering and cyber security risk assessment and mitigation.
• Excellent written and verbal communication skills, including producing clear, unambiguous technical documents.
• Proven management experience in OT, telecommunications or systems with successful service delivery.
• Experience building high-performing, multidisciplinary teams across diverse locations.

Responsibilities

• Support the development and implementation of the Distribution digital strategy as a member of the Operational Technology & Telecoms Leadership Team.
• Manage the internal and third-party Telecoms & Connectivity teams, including budgets, investment planning, team culture, performance, skills development and succession planning.
• Manage central and associated systems through to the network boundary, ensuring resilience, regulatory compliance and adherence to internal policies.
• Oversee system improvements and upgrades, ensuring effective project management and delivery capability; define network standards and verify requirements throughout new-build development and construction.
• Work with the Cyber Security Manager and business stakeholders to meet cyber security requirements, manage mitigations and security interfaces, and develop effective incident response and disaster recovery plans.

Skills

Telecoms systems

Network design

OT environments

Cyber security risk assessment

Stakeholder communication

Team leadership

Job description

Base Location

You’ll be expected to spend 50% of your working week in one of the following locations : Perth, Glasgow or Havant

Salary

£68,100 - £102,100 + car allowance + performance-related bonus and a range of benefits to support your finances, wellbeing and family.

Working Pattern

Permanent | Full Time | Flexible First options available

Candidates for this role will be required to obtain vetting to SC level through UK Government

The criteria normally includes 5 years UK residency, further information can be found here: United Kingdom Security Vetting: Applicant - GOV.UK (www.gov.uk)

The Role

Reporting to the Head of Operational Technology & Telecommunications, the Senior IT/OT Operations Manager (Telecoms & Connectivity) will be responsible for the ongoing management of IT and Operational Technology (OT) telecommunications systems across Distribution assets.

The role will ensure the diverse range of telecoms and connectivity technologies are both resilient and secure and will therefore be required to identify and deploy best practice solutions through long term investment planning, project management activities, and ongoing system support. This role will also support the delivery of a number of diverse programmes and projects to facilitate significant change across TD&D.

You will

• Support the development and implementation of the Distribution digital strategy as a member of the Operational Technology & Telecoms Leadership Team.
• Manage the internal and third-party Telecoms & Connectivity teams, including budgets, investment planning, team culture, performance, skills development and succession planning.
• Manage central and associated systems through to the network boundary, ensuring resilience, regulatory compliance and adherence to internal policies.
• Oversee system improvements and upgrades, ensuring effective project management and delivery capability; define network standards and verify requirements throughout new-build development and construction.
• Work with the Cyber Security Manager and business stakeholders to meet cyber security requirements, manage mitigations and security interfaces, and develop effective incident response and disaster recovery plans.

You Have

• Strong knowledge of telecoms systems and networks, including their design, operation and architecture, ideally within operational technology (OT) environments.
• Sound theoretical and practical understanding of telecommunications systems.
• Thorough understanding of engineering and cyber security risk assessment and mitigation.
• Excellent written and verbal communication skills, including producing clear, unambiguous technical documents.
• Proven management experience in OT, telecommunications or systems, with successful service delivery and experience building high-performing, multidisciplinary teams across diverse locations

About SSE

SSE’s purpose is to be restless every day until we make electricity clean, affordable and available for all.

We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. This includes electricity transmission and distribution networks, onshore and offshore wind farms, hydro-electric power and flexible thermal generation. We also provide products and services for businesses and other customers.

Our investment plan will see SSE invest £33bn in critical electricity infrastructure to 2030.

Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day-to-day support in emerging technologies, data and analytics, cyber security and more.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact [e-mail] / 01738 275 846 to discuss how we can support you.

We’re dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.