Senior IT Operations Manager

JR United Kingdom; Glasgow; On-site; GBP 60,000 - 85,000; Full time

Job summary

A leading company is seeking a Senior IT & Infrastructure Manager to oversee the design and support of critical IT infrastructure. This role requires a blend of technical expertise in Linux environments and strong management skills to lead a team and drive strategic initiatives. The successful candidate will ensure compliance with security standards while fostering innovation in a collaborative environment.

Benefits

Competitive salary and performance-based bonuses

Comprehensive benefits package

Professional development support

Collaborative and forward-thinking environment

Qualifications

• Extensive hands-on experience with Linux server administration.
• Proven expertise in designing and managing networks and firewalls.
• Demonstrable experience managing and developing high-performing technical teams.

Responsibilities

• Architect, deploy, maintain, and optimise high-availability IT systems.
• Lead, mentor, and motivate a team of IT professionals.
• Manage vendor relationships, contracts, SLAs, and procurement.

Skills

Linux server administration

Network design and management

Virtualization

Cloud infrastructure

Security best practices

Stakeholder engagement

Education

Bachelor’s degree in Computer Science

Tools

Ansible

Docker

VMware

AWS

Azure

Job description

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We are seeking an experienced, dynamic, and strategic Senior IT & Infrastructure Manager to lead the design, implementation, and ongoing support of our critical IT and network infrastructure. This pivotal role is an equal blend of technical hands-on expertise and high-level management responsibilities. The successful candidate will be a technically skilled leader with a deep understanding of network architecture and private cloud technologies, particularly Linux server environments, as well as a seasoned manager capable of driving teams, influencing stakeholders, and contributing to the organisation’s commercial success.

Key Responsibilities:

Technical Leadership (50%)

• Architect, deploy, maintain, and optimise high-availability IT and network infrastructure systems with an emphasis on security, scalability, and reliability.
• Lead hands-on administration and configuration of Linux-based servers, hypervisors, storage arrays, and networking.
• Oversee system monitoring, patching, upgrades, and incident response procedures.
• Ensure full compliance with security best practices and regulatory requirements (e.g., ISO 27001).
• Drive innovation and adoption of emerging technologies that improve efficiency, performance, or security.
• Act as the escalation point for complex infrastructure and system issues.

Strategic & People Management (50%)

• Lead, mentor, and motivate a team of experienced IT professionals to foster a high-performing and collaborative culture.
• Engage with non-technical and technical stakeholders to translate business needs into practical and effective IT solutions.
• Develop, track, and report on departmental KPIs and performance metrics.
• Manage vendor relationships, contracts, SLAs, and procurement to ensure optimal service delivery and value.
• Promote and ensure adherence to IT governance, policy frameworks, and industry standards.
• Lead and support internal and external audits, including ISO certification and compliance initiatives.
• Resolve conflicts within the team and with external stakeholders effectively and constructively.
• Maintain an awareness of commercial and financial implications of technology decisions.

Key Requirements:

Technical Skills & Experience:

• Extensive hands-on experience with Linux server administration and system configuration (e.g., Ubuntu).
• Proven expertise in designing and managing networks, firewalls, VPNs, and other infrastructure components.
• Proficient in virtualization (e.g., VMware, ProxMox) and cloud infrastructure (e.g., AWS, Azure).
• Solid understanding of backup, disaster recovery, and business continuity strategies.
• Familiarity with configuration management and infrastructure-as-code tools (e.g., Ansible, Docker).
• Comprehensive knowledge of security best practices, hardening, and compliance (ISO 27001, GDPR, etc.).

Leadership & Soft Skills:

• Demonstrable experience managing and developing high-performing technical teams.
• Strong stakeholder engagement skills with the ability to influence, negotiate, and build consensus.
• Adept at explaining complex technical issues to non-technical audiences.
• Experience managing departmental budgets and aligning IT strategy with organizational goals.
• Proven ability to balance technical solutions with business objectives and commercial impact.
• Skilled at managing projects, timelines, priorities, and change within dynamic environments.

Desirable Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Experience in regulated industries (e.g., healthcare, finance, etc.) is a plus.

What We Offer:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package including health, pension, and professional development support.
• A collaborative and forward-thinking environment where innovation is encouraged.
• The opportunity to play a key leadership role in shaping the future of IT within a growing organization.

To Apply: Please submit your CV and a cover letter outlining your suitability for the role and your approach to balancing technical leadership with team and stakeholder management.