Senior IT Infrastructure Engineer

THE METHODIST CHURCH; London; On-site; GBP 40,000; Full time

Job summary

A prominent religious organization in London is seeking a Senior IT Infrastructure Engineer for a 1-year fixed term contract. The role involves supporting the organization's IT infrastructure and resolving technical issues for approximately 250 users. Candidates should have experience with enterprise systems like Windows Server and Active Directory. The position offers a starting salary of £40,000 per annum and includes benefits like generous leave and pension contributions.

Benefits

Generous annual leave

Occupational pension scheme

Flexi-leave

Well-being Adviser service

Qualifications

• Experience supporting enterprise infrastructure platforms.
• Proficient in server and database administration.
• Strong organizational skills and attention to detail.

Responsibilities

• Support the core operational IT infrastructure.
• Resolve second and third-line tickets.
• Assist with deployment and maintenance of security.

Skills

Windows Server

Active Directory

Backup

Monitoring/SNMP

Exchange

Dell Servers

Office 365

Troubleshooting

Job description

Senior IT Infrastructure Engineer - 1 year fixed term contract

Starting Salary: £40,000 per annum

Location: Methodist Church Connexional Team base, London, Office-based

We have a new and exciting opportunity for an experienced Senior IT Infrastructure Engineer to join the Connexional Team.

We are offering an interesting and varied opportunity to support the work of the Connexional Team and the wider Methodist Church.

We are looking for someone who will be responsible for supporting the delivery of the core operational IT infrastructure, underpinning all services both internally and externally in a responsive and customer focussed manner.

You will advise members of the team on matters related to IT and resolve second and third-line tickets in line with the service level agreement. Assist with the maintenance, continuous improvement and administration of the team’s growing IT infrastructure. Deploy and maintain laptop, desktop and tablet security to ensure that IT service users can enjoy a safe and secure IT environment. Perform proactive maintenance of the infrastructure environment as required. Work to tight deadlines and provide high levels of technical support and compliance.

Working alongside colleagues within the Infrastructure team, you will provide support services to approximately 250 local and remote users within the organisation.

About You

• Experience supporting enterprise infrastructure platforms and software, including but not limited to: Windows Server, Active Directory, Windows 11, Backup, Monitoring/SNMP, SMTP/Exchange, Web Server/IIS, Dell Servers and storage, Printers/Papercut,
• Office 365, MS 365.
• Experience in server administration, database administration and application support.
• Experienced in IT support services and ticketing, as well as laptop and mobile phone support and networking configuration.
• Excellent communicator with the ability to communicate technical issues to all levels
• Advanced problem-solving and troubleshooting skills
• Customer service skills demonstrated through communication, knowledge, attention to detail and ability to get things done
• Strong organisational skills including planning, prioritising, timekeeping and managing busy workloads and ticketing systems working to prioritise.
• Flexible to changing situations and timings

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Closing date:7 August 2025

Interview date:18 August in person in London