Senior IT Infrastructure Engineer

Eurofins USA BioPharma Services; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading analytical testing services provider in London is seeking a Senior IT Infrastructure Engineer to lead infrastructure systems. This role combines hands-on technical expertise and leadership, ensuring secure and high-performing services across the UK and Europe. Experience in VMware and Citrix is crucial. The position offers a competitive salary and excellent benefits including 25 days annual leave and flexible benefits.

Benefits

Career progression through Career Pathways programme

Life Assurance (3 times annual salary)

Scottish Widows Company Pension Plan

25 days annual leave plus bank holidays (up to 30 days)

Employee technology scheme

Discount vouchers and flexi reward points

Learning and study support

Employee Assistance Programme

Health Cash Plan membership

Refer a friend scheme

Subscription to mental health support

Qualifications

• Extensive experience in a Senior IT Infrastructure role.
• Strong knowledge of VMware, Citrix, SAN Storage, Commvault/Veeam.
• Experience with Windows Server 2019/2022 and Active Directory Tiering.

Responsibilities

• Lead the design, implementation, and support of enterprise infrastructure systems.
• Act as a senior escalation point and mentor for the IT Infrastructure team.
• Design, deploy, and maintain core infrastructure.

Skills

Extensive experience in a Senior IT Infrastructure role

VMware

Citrix

SAN Storage

Commvault/Veeam

Windows Server 2019/2022

Active Directory Tiering

PowerShell

SCCM

Intune

Security tools: Qualys, SentinelOne, Zscaler, Umbrella

PAM: BeyondTrust

Strong troubleshooting skills

Documentation skills

Communication skills

Ability to work independently

Lead technical initiatives

Job description

Overview

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. Eurofins Forensic Services (EFS) laboratories are amongst the most advanced analytical facilities in Europe, enabling the company to offer a complete and comprehensive range of independent and innovative forensic testing solutions to police forces, legal and criminal justice organisations throughout the UK and Europe.

Working hours are Monday - Friday, 9am - 5pm.

Please note, this role will require travel across our Eurofins UK Forensics sites positioned in Heathrow, Warrington, Tamworth and Abingdon therefore a full UK driving licence is essential.

You may also be required to travel overseas within Europe.

Role

As a Senior IT Infrastructure Engineer, you will lead the design, implementation, and support of enterprise infrastructure systems across the UK and Europe. This role combines hands-on technical expertise with leadership responsibilities, acting as an escalation point for the local IT team and ensuring the delivery of secure, high-performing, and resilient infrastructure services.

Responsibilities

• Infrastructure Leadership: Act as a senior escalation point and mentor for the IT Infrastructure team; manage apprentices and support recruitment and performance reviews.
• Technical Delivery: Design, deploy, and maintain core infrastructure including:
  • VMware (vSphere, ESXi, vCenter, vSAN)
  • Citrix (XenApp/XenDesktop, ADC/NetScaler, WEM)
  • Storage (FC and SAS SANs – Dell Unity, ME)
  • Backup (Commvault, Veeam)
  • Windows Server, Active Directory, SCCM, Intune
• Operational Excellence: Oversee incident/request management, change approvals, and SLA/KPI reporting.
• Security & Compliance: Implement best practices, support audits, and manage tools like Qualys, BeyondTrust, and SentinelOne.
• Collaboration: Work closely with cross-functional teams (network, cloud, security, service desk) to deliver integrated solutions.
• Documentation & Reporting: Maintain technical documentation, SOPs, and monthly performance summaries.
• Support Coverage: Provide Level 1/2 support when needed; participate in on-call and out-of-hours support rotations.

Qualifications

• Extensive experience in a Senior IT Infrastructure role.
• VMware, Citrix, SAN Storage, Commvault/Veeam
• Windows Server 2019/2022, Active Directory Tiering, PowerShell
• SCCM, Intune, WSUS, Exchange 2016/2019
• Security tools: Qualys, SentinelOne, Zscaler, Umbrella
• PAM: BeyondTrust
• Strong troubleshooting, documentation, and communication skills.
• Ability to work independently and lead technical initiatives

Benefits & Additional Information

• Career progression through Career Pathways programme, competitive salary, and flexible benefits
• Life Assurance (3 times annual salary)
• Scottish Widows Company Pension Plan
• 25 days annual leave plus bank holidays (up to 30 days)
• Employee length of service awards and yearly recognition schemes
• Employee technology scheme
• Discount vouchers and flexi reward points on wellness hub
• Perkbox access for savings on perks
• Learning and study support
• Employee Assistance Programme
• Health Cash Plan membership
• Enhanced sickness, maternity, and paternity pay
• Refer a friend scheme
• Subscription to mental health support and wellbeing

Security & Compliance

Due to the highly sensitive nature of the work, security clearance is required for this role. To gain security clearance you must have five years continuous residency in the UK. Security clearance is undertaken by a third party to police personnel vetting standards (NPPV/3 and SC). Any criminal convictions may prevent you from gaining security clearance.

Further information on the security clearance process and requirement can be found at the Warwickshire Police website. All successful applicants will be required to undertake drug and alcohol testing prior to commencing employment.

The organisation treats personal data collected during the recruitment process in accordance with its data protection policy. Information about how your data is used and the basis for processing your data is provided in the organisations applicant privacy notice.