Senior IT Engineer New London, UK

Sigma Computing Inc.; London; On-site; GBP 45,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an IT System Engineer, where you'll lead the charge in automating processes and enhancing cloud infrastructure. This role is pivotal in ensuring seamless IT operations, from managing cloud applications to troubleshooting network issues. You'll collaborate with diverse teams to create a remarkable onboarding experience for new employees. With a strong emphasis on innovation and employee satisfaction, this position offers the chance to make a significant impact in a dynamic environment.

Benefits

Equity

Flexible time off policy

Paid bonding time for new parents

Traditional and Roth 401k

Commuter and FSA benefits

Lunch Program

Dog friendly office

Qualifications

• Strong expertise in IT with a focus on cloud ecosystems and automation.
• Experience in identity access management and governance, particularly with Okta.

Responsibilities

• Automate IT processes and support cloud-hosted applications.
• Manage IT infrastructure incidents and ensure IAM principles are upheld.

Skills

Cloud Ecosystems (AWS, GCP)

Identity Access Management (IAM)

Automation Scripting (Node, Python)

MacOS Expertise

Troubleshooting Skills

Networking Knowledge

Service Desk Platforms (Jira)

Collaboration Skills

Education

Bachelor's Degree in Information Technology

Relevant Certifications (AWS, GCP)

Tools

MDM Software (JAMF, Kandji)

Service Desk Software (Jira)

Job description

As a strong Engineer in the Information Technology team you will be on the front line to make sure Sigma can be successful in meeting its goals. You will be reporting to the IT Manager and will keep Sigma on the cutting edge of technology so our teams can operate efficiently. Beyond standard IT work we will ask that you focus on automation as much as possible to make our employee experience the best we absolutely can.

You will

• Help us automate IT processes using tools and scripts that can reduce manual intervention
• Work with IT vendors, and internal teams to implement and maintain IT enterprise infrastructure.
• Be an escalation point for IT infrastructure incidents.
• Ensure our IAM/PAM is solid and the least privilege principle is maintained
• Assist in the roll-out and deployment of new systems, SaaS integrations, and configuration changes to support business growth, working collaboratively with business and IT teams.
• Onboard & manage cloud-hosted applications across the Organization.
• Leading and driving improvements in the Cloud IT infrastructure, and technology.
• Design & support computer and information networks for Office builds. Perform basic network troubleshooting and planning (eg. Router, Firewall, DNS, VPN)
• Support Sigma office AV, IT services, and Physical security requirements.
• Create a world-class onboarding experience for new employees, we want the WOW factor when someone joins.

You are

• An IT System Engineer/Specialist with strong expertise in IT, including significant experience in cloud ecosystems such as AWS and GCP.
• Have strong experience in identity access management and governance, including single sign-on, identity federation, enterprise directory architecture and design, and resource provisioning; Okta preferred.
• Demonstrate strong partnership and collaboration skills across the organization
• Like Apple products? So do we! We are a heavy Mac shop. We need you to have deep technical knowledge of MacOS
• Experienced with MDM software like JAMF and Kandji.
• Are familiar with a scripting environment (Node, Python, etc.) & have automated IT processes using code.
• Strong experience with Service desk platform, ticketing platform; Jira Preferred
• Adaptable - Quickly shift between technology stacks
• Good Understanding of a variety of network and security protocols
• Knowledge of standard business practices, products, and services in SaaS environments.
• RFC shouldn’t be just a three letter acronym to you. We need someone who understands technology basics like networking, dns, firewalls, etc.
• Understand the user On-boarding and Off-boarding requirements and be someone where users can reach out for any IT / Network support
• Be able to timely work with Vendors & users for any IT-related issues that may include but are not limited to - Laptops, servers, Networking devices, WIFI, Conference rooms, SaaS applications, VPN, IAM, G Suite, email phishing, etc.
• Must have strong troubleshooting and Interpersonal skills

Good to have

• Networking or Security background.

About us:

Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for themselves, and make better, faster decisions. The award-winning software was built to capitalize on the performance power of cloud data warehouses to combine data sources and analyze billions of rows of data instantly via an intuitive, spreadsheet-like interface – no coding required.

Since launching with its unique interface, Sigma Computing has added features such as collaboration tools and embedded analytics capabilities. The most recent product launch included a set of AI tools such asforecasting capabilities, an AI copilot and a notebook interface for users who prefer a code-first environment.

Sigma announced its $200M in Series D financing in May 2024, to continue transforming BI through its innovations in AI infrastructure, data application development, enterprise-wide collaboration, and business user adoption. Spark Capital and Avenir Growth Capital co-led the Series D funding round, with additional participation from a group of past investors including Snowflake Ventures and Sutter Hill Ventures.The Series D funding, raised at a valuation 60% higher than the company’s Series C round three years ago, promises to further accelerate Sigma’s growth.

Benefits For Our Full-Time Employees:

• Equity
• Flexible time off policy. Take the time off you need!
• Paid bonding time for all new parents
• Traditional and Roth 401k
• Commuter and FSA benefits
• Lunch Program
• Dog friendly office

Sigma Computing is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We look forward to learning how your experience can enable all of us to grow.

Note: We have an in-office work environment in all our offices in SF, NYC, and London.

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