Senior IT Engineer

Cactus Search; Wychavon; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading technology recruitment agency is seeking a Senior IT Engineer to join a dynamic team in Wychavon. The role involves providing remote support, assisting with IT infrastructure projects, and troubleshooting various systems. Ideal candidates will have over 5 years of experience, extensive knowledge in cloud technologies, and strong problem-solving skills. Relevant certifications are desirable and the position offers a hands-on approach in a fast-paced environment.

Qualifications

• 5+ years' experience in a senior IT engineering or infrastructure role.
• Strong knowledge of network infrastructure and Windows environments.
• Extensive knowledge of Azure environments is essential.

Responsibilities

• Provide remote support to investigate and resolve customer technical issues.
• Assist with IT infrastructure projects, including cloud migrations.
• Maintain and troubleshoot core infrastructure components.

Skills

Network infrastructure

Windows environments

Virtualization

Cloud technologies

Communication skills

Problem-solving

Education

Relevant certifications (Microsoft, Cisco, AWS, CompTIA)

Tools

Active Directory

Office 365

Azure

AWS

VMware

Hyper-V

Wireshark

Job description

Overview

We are seeking a Senior IT Engineer to join our client's dynamic and fast-paced team.

This is a hands-on role requiring deep technical expertise, strategic thinking, and strong problem-solving skills.

Responsibilities

• Provide remote support to investigate and resolve customer technical issues.
• Assist with IT infrastructure projects, including cloud migrations and network upgrades.
• Maintain and troubleshoot core infrastructure components such as servers, firewalls, and networking equipment.
• Support and manage Microsoft 365 and Azure environments, including security policies, data management, and user administration.
• Configure, maintain, and troubleshoot backup solutions.
• Conduct site visits for onboarding, troubleshooting, and project-related work.
• Document processes and solutions clearly and accurately.
• Proactively monitor systems and perform regular health checks to ensure the stability of client environments.
• Stay up-to-date with new technologies and provide recommendations to improve IT systems and workflows.

Skills & Qualifications

• 5+ years' experience in a senior IT engineering or infrastructure role.
• Strong knowledge of network infrastructure, Windows environments, virtualization, and cloud technologies.
• Extensive knowledge of Azure environments.
• Experience with tools such as Active Directory, Office 365, Exchange, Azure/AWS, VMware/Hyper-V.
• Networking technologies (e.g., Wireshark, routers, firewalls and switches).
• Proven ability to lead projects and solve complex technical challenges.
• Excellent communication, documentation, and interpersonal skills.
• Relevant certifications (e.g., Microsoft, Cisco, AWS, CompTIA) are desirable.
• SharePoint