Senior IT Engineer

The Stephenworks; Tees Valley; Hybrid; GBP 35,000 - 42,000; Full time

Job summary

A dynamic managed services provider in Teesside is seeking a 3rd Line Engineer. This role offers a competitive salary of £35 - 42k plus benefits and allows for hybrid working. You will engage in support and project work, with opportunities for progression and contributions to service innovation. Ideal candidates will have a strong IT background and customer-facing experience, particularly within an MSP environment.

Qualifications

• Experience in a customer-facing role within an MSP.
• Strong knowledge of new technologies in the industry.
• Ability to contribute to product offerings and improvements.

Responsibilities

• Provide support and work on project implementations.
• Engage in end-to-end managed services including design and deployment.
• Contribute innovative ideas for expanding service offerings.

Skills

Microsoft bias

General IT skills

Windows Desktop and Server

Virtualization (VMware, Hyper-V)

Active Directory

Azure

Networking

Job description

Overview

3rd Line Engineer (MSP) – Teesside • £35 - 42k plus benefits • Hybrid

The Opportunity

Are you currently working at 3rd line at an MSP, and looking to join a company that offers training, development, and progression? Or are you looking to actually contribute to an MSP where your ideas are heard and bring ideas to the table? Then this is the job for you.

As a 3rd line engineer, you\'ll be based in the Teesside office for this MSP. These have recently won contracts and in turn, needs to grow out their team. This MSP has seen employees progress from apprentices right the way through to directors definitely room for progression and growth.

You\'ll be working with customers on support with plenty of project work. Likewise in this role, you have the opportunity to come up with new ideas + products to expand their service offering to the way you see fit. We\'d be looking for an engineer who\'s got their finger on the pulse by way of new tech within the industry.

This role is for a 2nd/3rd line engineer who may have hit a glass ceiling in their current company and wants to progress their career. You\'ll need to have a whats next approach by way technology and product offerings as this MSP are looking for someone who can come in and contribute above and beyond support work.

With this being in a managed services environment, the role is end to end and youll get involved through design, deployment and then ongoing service so the broader the background the better.

Were looking for strong Microsoft bias engineer who has experience working within an MSP. With this role being customer facing, this will suit someone had had a strong service provider background. An ideal general background of you will be having strong all-round general IT skills Windows Desktop and Server, Virtualization (VMware, Hyper-V), AD, Azure, VMWare, Networking etc which is a given if youve worked within an MSP.

This is an adult environment, so youre not going to be chained to your desk 5 days a week. This MSP truly values its staff and allows hybrid working from the start I must say, most of the engineers do prefer to be in the office though due to the camaraderie!

Next steps

If this sounds like something you would be interested in, you have 3 options

• Call Joe White at CRG TEC to find out more. We are really open about the role and the opportunity so if you need to find out more before committing. No problem!
• Drop Joe a private message on LinkedIn before applying and he will respond to any queries you have.
• If you are happy with what you have read, then attach a copy of your CV to this advert and Joe White will give you a call to discuss further or get back to you if you dont quite hit the mark.

We look forward to hearing from you!

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