Senior IT Contract and Commercial Manager

Aviva; City Of London; Hybrid; GBP 55,000 - 60,000; Full time

Job summary

A leading insurance company is seeking a Senior IT Contract and Commercial Manager to oversee critical supplier relationships and contract management. This role involves working closely with internal stakeholders and ensuring compliance while driving value from suppliers. With a strong focus on collaboration and problem-solving, the ideal candidate will help shape supplier strategies in a hybrid working environment.

Benefits

Bonus opportunity of up to 12%

Up to 14% employer pension contribution

Aviva-funded private medical benefit

Discounts on Aviva products

Up to £1,200 of free shares annually

Supportive policies for parents and caregivers

Flexible benefits

Paid volunteering days

Wellbeing support

Qualifications

• Proven ability to build and manage relationships with stakeholders and suppliers.
• Experience in contract management within IT environments.
• Strong negotiation capabilities for complex IT agreements.

Responsibilities

• Manage key third-party IT suppliers and relationships.
• Ensure contracts are robust and suppliers deliver on promises.
• Reduce third party risks while driving best practices.

Skills

Relationship management

Contract management

Negotiation

Communication skills

Resilience and adaptability

Job description

Senior IT Contract and Commercial Manager

Location: London, Norwich, York or Bristol based (50% hybrid working)

Salary: circa £55,000 - £60,000 (national) - circa £65,000 - £70,000 (London)

This is a great job for someone who loves building strong relationships and a passion for delivering real impact across Aviva’s most critical suppliers. You might be an experienced contract or commercial manager, or ready for a step up in IT supplier management. If you enjoy working with people, solving problems, and driving value, this could be your next move.

A bit about the job:

You’ll join our Strategic IT Contract Management Team, managing Aviva’s most important third-party IT suppliers. Your work will help us get the best from our supplier relationships, reduce third party risk, and deliver real value to the business. You’ll work closely with senior colleagues across IT, Procurement and other business areas, making sure our contracts are robust, and our suppliers deliver on their promises. This is your chance to shape how we work with our suppliers, drive best practice and make a real difference at Aviva.

Skills and experience we’re looking for:

• Proven ability to build and manage strong relationships with internal stakeholders and external suppliers, ensuring alignment and collaboration across all levels.
• Demonstrated experience in contract management, including identifying and mitigating contractual risks and ensuring compliance within complex IT environments.
• Strong negotiation capabilities, with a track record of leading and supporting high-value, complex IT agreement negotiations.
• Excellent communication skills, able to simplify complex issues and influence outcomes across diverse stakeholder groups.
• Resilience and adaptability in high-pressure environments, with the ability to manage competing priorities and deliver to tight deadlines.

What you’ll get:

Our purpose – with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We want you to shine. That’s why we have so much to offer you:

• Salary around £55,000 - £60,000 (national) -£65,000 - £70,000 (London) - depending on location, skills, experience, and qualifications
• Bonus opportunity – 12% of annual salary, depending on your performance and the business’
• Generous pension scheme – we’ll contribute up to 14%
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look at our website.

We’d love it if you could submit your application online. If you require an alternative method of applying, please contact us.