Senior IT Business Analyst - AVP

Citigroup Inc.; Belfast; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Tech Business Analyst to bridge the gap between internal and external vendors. This role involves analyzing vendor changes, ensuring the stability of critical data applications, and collaborating with stakeholders to implement necessary adjustments. You'll thrive in a dynamic environment where your analytical and communication skills will shine, contributing to the development of innovative technology solutions. Join a diverse team in Belfast's iconic Titanic Quarter and enjoy a hybrid working model, competitive salary, and a wealth of benefits designed to support your professional growth and well-being.

Benefits

27 days annual leave plus bank holidays

Discretional annual performance related bonus

Private Medical Care

Life Insurance

Employee Assistance Program

Pension Plan

Paid Parental Leave

Special discounts for employees, family, and friends

Access to learning and development resources

Qualifications

• Experience in managing and implementing successful projects.
• Knowledge of financial markets is advantageous.

Responsibilities

• Develop and maintain relationships with vendors.
• Analyze market and vendor driven changes for impact.

Skills

Analytical Skills

Communication Skills

Presentation Skills

Problem-Solving

Data Analysis

Partner Management

Influencing Skills

Education

Bachelor’s degree or equivalent experience

Tools

SQL

Microsoft Excel

Job description

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients. You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.

Role Overview:

The Senior Tech Business Analyst is an intermediate-level position responsible for liaising between external and internal vendors and will understand any changes on the vendor side that could have impact. The Senior BA will understand the vendor side change, analyse the impact and work with other internal stakeholders to make changes as needed to ensure the overall stability of Citi’s golden source of reference data. The overall objective of this role is to contribute to the continuous development of a strategic data application within the ISG (Information Services Group).

Responsibilities:

• Developing and sustaining long-standing relationships with company-approved vendors.
• Researching and implementing industry/vendor software migration projects.
• Continually monitoring and interpreting communications from multiple vendor sources on market and vendor data changes.
• Analyse the impact of market and vendor driven changes on SMC application and to Citi business.
• Propose solutions, if needed, to ensure that market and vendor driven changes are accurately reflected on SMC application.
• Alert the appropriate SMC stakeholders and work with any users to ensure smooth outcome to any market and vendor driven changes.
• Utilize knowledge of software development lifecycle procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analysing/interpreting code.
• Derive test cases and test system component changes through the testing environments to ensure the solutions accurately reflect the vendor management analysis.
• Analysis of large sets of product reference data across Equities, Fixed Income, Derivatives and Structured Finance securities from varying sources.
• Consult with users and clients to troubleshoot complex system issues/problems through in-depth evaluation of business processes and systems.
• Foster communication between business leaders and IT stakeholders facilitating exchange of ideas/information in a concise and logical manner.
• Acts as SME to senior stakeholders and/or other team members.
• Act as advisor or coach to new or lower level analysts and work as a team to improve efficiency of delivery, performing other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Relevant experience with knowledge of financial Markets being advantageous.
• Experience in managing and implementing successful projects.
• Demonstrate excellent analytical skills, communication and presentation skills with an ability to tailor delivery to the required audience.
• Proven problem-solver with the ability to work under pressure, approach work methodically and manage deadlines or unexpected changes in expectations or requirements.
• Experience in data analysis with knowledge of databases.
• SQL knowledge a must.
• Ability to work independently and in a team across levels, regions, and functions, with understanding of how collaboration accomplishes objectives.
• Able to operate with a limited level of direct supervision and can exercise independence of judgement and autonomy.
• You should have experience of partner management and influencing skills.
• Microsoft office skills - Primarily Excel.
• Knowledge of the various stages of Software Development Lifecycle and knowledge of applicable business systems and industry standards.

Education:

• Bachelor’s degree/University degree OR equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

What we’ll provide you:

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays).
• A discretional annual performance related bonus.
• Private Medical Care & Life Insurance.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.
• Access to an array of learning and development resources.

Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.