Senior IT Business Analyst

NBCUniversal; London; On-site; GBP 50,000 - 90,000; Full time

Job description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

This Senior Business Analyst position is a key member of the Studio Distribution Technical Operations organisation supporting the International Home Entertainment and Digital Distribution businesses. This role is a unique combination: half traditional Business Analyst supporting the applications that manage the distribution of our content across physical and digital media; and half Data Analyst working with our business partners to analyse title performance and consumer trends in order to maximise revenue for our studio. You’ll be a member of an international team that spans Los Angeles and London.

Responsibilities:

• Stakeholder Engagement: Develop and maintain relationships with International Home Entertainment and Digital Distribution business teams. Learn and understand their functional processes, data dependencies and workflows, and needs for technology solutions.
• Requirements Gathering: Lead discovery and requirements gathering sessions with business and technical teams, documenting functional requirements and use cases.
• Continuous Improvement: Engage with business stakeholders to identify new project and enhancement requests along with managing the prioritisation of the request backlog.
• SME: Act as subject matter expert for the Home Entertainment systems that support product planning, distribution, and licensing functions.
• Data and Reporting Expert: Build and develop reporting and analytics solutions for the Digital Distribution business across the broader NBCU data landscape.
• Project Delivery: Collaborate with enterprise product and engineering teams to deliver enhancements and support for the application portfolio.
• Validation: Provide oversight of technical teams by reviewing technical design and ensuring deliverables meet business requirements.
• Testing and Transition: Coordinate user acceptance testing, user training, and change management with business stakeholders.
• Business Support: Serve as the point of escalation for the day-to-day operational activities and support questions.

Qualifications

Qualifications/Requirements

Basic Qualifications:

• Minimum 8 years of experience in an IT application development or support role that engages directly with business users.
• Plus, minimum 5 years of experience in a Data Analyst or Data Engineering role working with complex, multi-source datasets and developing reporting and analytics.
• Understanding of IT project management methodologies and SDLC processes, such as Agile Scrum and Waterfall, along with associated best practices.
• Microsoft Power BI experience, including creating workspaces, managing complex datasets, and utilising best practices to build dashboards and visualisations.
• Strong SQL skills having experience with complex table joins, aggregate and analytical functions, and subqueries and common table expressions.
• Strong analytical skills with the ability to gather input from multiple sources and articulate technical recommendations and a point-of-view for key decisions.
• Enjoys working in a collaborative team environment with the ability to manage multiple priorities and leverage support team members as necessary.
• Excellent written, oral, presentation, and interpersonal skills with the comfort to communicate with all levels of the organisation.
• Bachelor’s degree in Computer Science, Engineering, or related field; or equivalent experience.

Desired Characteristics/Qualifications:

• Experience within the media & entertainment industry or manufacturing/distribution of packaged media.
• Experience with modern reporting and analytics technologies and platforms (Snowflake, Google BigQuery, Python, Airflow, Power BI, MicroStrategy, Looker).
• Enjoys learning new technologies and partnering with development teams to implement solutions.
• Ability to effectively collaborate with teams across multiple time zones.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].