Senior Investor Services/Client Service Manager London One Ten Associates Full time

One Ten Associates; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading global asset manager is looking for a Senior Investor Services/Client Service Manager in London. This pivotal role will enhance client service efforts across the EU and APAC regions, ensuring a high-quality experience for investors. The position requires strong communication and relationship management skills, along with a proven track record in servicing complex clients.

Qualifications

• Experience in asset management or investment banking sectors.

Responsibilities

• Assist in executing key investor servicing initiatives.
• Coordinate with multiple groups for professional investor interactions.
• Manage relationships with third-party service providers.

Skills

Communication

Client Service

Relationship Management

Job description

Senior Investor Services/Client Service Manager

A leading global asset manager is seeking to hire its first senior investor services/client service professional in London. The role reports directly to the MD based in the US and serves as a key conduit between investors and the complex global asset management business. Candidates must have experience in the asset management or investment banking sectors.

This is an exciting opportunity to join the team in London, as it will lead client service efforts across the EU and APAC regions, making it a pivotal investor services/client service position outside of the US.

Core areas of focus for this role include:

1. Assist in executing key investor servicing initiatives.
2. Coordinate with multiple groups within the firm to ensure consistent, proactive, and professional investor interactions.
3. Implement standardized investor servicing protocols to deliver a high-quality, consistent experience.
4. Communicate effectively with internal and external stakeholders.
5. Manage relationships and liaise with third-party service providers and the fund management team.
6. Respond to inquiries from investors and wealth advisors regarding account maintenance, fund performance, and investor materials.

This role is ideal for someone with a proven track record in servicing complex clients within a complex organizational structure.