Senior Internal Communications Specialist (Content)

CamWebDir; Cambridge, Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Pension up to 12%

Life assurance

Enhanced parental leave

Volunteer days

Job summary

Royal Society of Chemistry is seeking a Senior Internal Communications Specialist (Content) to join our Internal Communications team in a 12-month fixed term contract. The role supports delivery of effective communications strategies to realise the RSC's vision, with a refreshed approach to content creation across written, audio and visual formats.

You will partner with leaders, shape joined-up communications, and drive data-informed content strategy while embedding accessibility and best

Qualifications

• Demonstrable experience in a strategic communications role, designing, delivering and measuring campaigns.
• Proven track record of strategic content planning and governance.
• Hands-on experience creating written and digital content for multiple formats (articles, scripts, stories, GIFs, infographics).
• Exceptional writing and storytelling skills, adaptable to diverse audiences.
• Strong stakeholder management and influencing skills.
• Ability to distil complex information into clear, engaging content.
• Collaborative mindset; experience working with cross-functional teams.
• Meticulous attention to detail and editorial rigour.
• Proactive, curious and comfortable with ambiguity in fast-moving environments.

Responsibilities

• Act as an internal communications business partner to key business areas.
• Partner with leaders and senior managers to shape joined-up communications that tell a compelling story of our impact, building skills across teams and working closely with the other Senior Internal Communications Specialist to keep support consistent organisation-wide.
• Champion effective change communications.
• Help colleagues understand what organisational change means for them, using frameworks such as Weick's theory of sense-making to ensure change communication is rooted in human behaviour.
• Develop an Internal and Change Communication content strategy.
• Draw on survey and focus group insights from our communications review to build a data-informed content strategy that strengthens everything we produce, from written to audio to visual.
• Contribute to positive team culture and ways of working.
• Plan our work so it is joined-up and sequenced for maximum engagement, share learning openly and help shape a team culture that lives out our values.
• Inclusion and accessibility.
• Embed best practice in accessible communications and run regular audits of published content for bias, jargon and readability.
• Measurement and continuous improvement.
• Test content, track content KPIs and use the insights to keep refining our content strategy.

Skills

Strategic communications

Content planning

Governance

Written and digital content

Storytelling

Stakeholder management

Distill complex information

Collaboration across teams

Editorial rigour

Ambiguity tolerance

Job description

Senior Internal Communications Specialist (Content)

W1J 0BA Cambridge Science Park via Cambridge Network

We're looking for a Senior Internal Communications Specialist (Content) to join our Internal Communications team. This is an exciting moment to join us as we build a new team and undergo a period of organisational change. This role is initially for 12-month fixed term contract.

Working closely with the Senior Internal Communications Specialist (Channels), you'll partner with key business areas to support them to deliver effective communications strategies to bring the RSC's vision to life. You’ll also work on our internal communications review, ensuring we have a refreshed approach to content creation across, informed by what colleagues tell us works for them.

• Act as an internal communications business partner to key business areas
• Partner with leaders and senior managers to shape joined-up communications that tell a compelling story of our impact, building skills across teams and working closely with the other Senior Internal Communications Specialist to keep support consistent organisation-wide
• Champion effective change communications
• Help colleagues understand what organisational change means for them, using frameworks such as Weick's theory of sense-making to ensure change communication is rooted in human behaviour
• Develop an Internal and Change Communication content strategy
• Draw on survey and focus group insights from our communications review to build a data-informed content strategy that strengthens everything we produce, from written to audio to visual
• Contribute to positive team culture and ways of working
• Plan our work so it is joined-up and sequenced for maximum engagement, share learning openly and help shape a team culture that lives out our values
• Inclusion and accessibility
• Embed best practice in accessible communications and run regular audits of published content for bias, jargon and readability
• Measurement and continuous improvement
• Test content, track content KPIs and use the insights to keep refining our content strategy

At the RSC we embrace flexibility and offer hybrid working, which means you can split your time between home and one of our two UK offices located in Cambridge and London. Teams come together in person when they need to collaborate, so you will attend the office as business need requires. If you need flexible working arrangements, please outline this in your application.

What we are looking for

Essential

• Demonstrable experience in a strategic communications role, designing, delivering and measuring campaigns
• Proven track record of strategic content planning and governance
• Hands-on experience creating written and digital content for multiple formats (articles, scripts, stories, GIFs, infographics)
• Exceptional writing and storytelling skills, adaptable to diverse audiences
• Strong stakeholder management and influencing skills
• Ability to distil complex information into clear, engaging content
• Collaborative mindset; experience working with cross-functional teams
• Meticulous attention to detail and editorial rigour
• Proactive, curious and comfortable with ambiguity in fast-moving environments

Desirable

• Experience in an internal communications setting
• Familiarity with plain-English / plain-language frameworks
• Basic video-editing or podcast-production skills
• Understanding of change management principles (e.g. ADKAR, Bridges)
• Data-driven mindset; familiarity with basic analytics tools and techniques
• Passion for professional development
• Enthusiastic about mentoring or coaching junior content creators

About the RSC

We are a thriving international community of over 60,000 members in 125 countries, an internationally renowned publisher of high quality chemical science knowledge and the professional body for chemists in the UK, with a reputation as an influential champion for the chemical sciences. As a not-for-profit organisation employing around 600 staff in 6 countries, we reinvest all of our income to achieve our charitable objectives in support of the chemical sciences community and advancing chemistry. Our purpose is 'to help the chemical science community make the world a better place'. Our global community spans hundreds of thousands of scientists, librarians, teachers, students, pupils and people who love chemistry. We connect our community by holding scientific conferences, symposia, workshops and webinars and we partner globally for the benefit of the chemical sciences.

Benefits

• Pension plan with up to 12% employer contributions (depending upon your contribution).
• Life assurance at 3 times basic annual salary.
• Enhanced parental leave.
• Paid volunteering days.

Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.

We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.

If you have any questions, please contact us at [email protected]