Senior Interior Plant Technician

PHS Group Ltd.; Laleham; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

Company vehicle

Training & development

Discount card

Uniform & PPE provided

Job summary

PHS Greenleaf in Laleham is seeking a Senior Interior Horticultural Technician to deliver outstanding interior plant care across client sites. You will maintain plants, ensure displays stay healthy, and support stock and planning tasks for the team.

The role requires horticultural experience, strong organisational and customer service skills, and a full UK driving licence. A company vehicle is provided along with training and development opportunities.

Qualifications

• Must have experience in horticulture or interior plant maintenance.
• Strong organisational and multitasking abilities.
• Self-motivated with excellent workload management.
• Strong communication and customer service skills, with relationship-building ability.
• IT literate, proficient in Microsoft Office and CRM systems such as Salesforce.
• Full UK driving licence with 6 points or fewer.
• Horticultural qualifications (e.g., RHS Level 2).
• Knowledge of industry products and equipment.

Responsibilities

• Deliver routine plant care across client sites, including watering, feeding, pruning, and pest control.
• Diagnose plant health issues and take corrective action.
• Report and log site maintenance and stock issues.
• Plan and install plant replacements to client specifications.
• Lead on-site installation activities and ensure health and safety compliance.
• Maintain accurate Salesforce queries and service request records.
• Optimise routes and schedules for efficient service delivery.

Skills

Horticulture experience

Organisational skills

Workload management

Communication & customer service

IT literacy (MS Office & Salesforce)

UK driving licence

RHS Level 2

Education

RHS Level 2 horticultural qualification

Tools

Salesforce CRM

Job description

Senior Interior Horticultural Technician

Laleham, PHS Greenleaf

Annual Salary £31,000

PHS Greenleaf is growing, and we’re looking for a skilledSenior Interior Horticultural Technicianto join our team in Laleham. If you’re passionate about plants, take pride in delivering exceptional service, and enjoy working in a role where no two days are the same, this could be the perfect next step in your horticultural career.

As a Senior Interior Technician, you’ll be responsible for delivering outstanding interior plant care across customer sites, ensuring every display looks healthy, vibrant, and expertly maintained. You’ll also play a key role in supporting the Head of Interior with stock management, greenhouse care, and operational planning.

Key Responsibilities as a Senior Interior Technician with PHS Greenleaf:

• Carry out routine plant maintenance including watering, feeding, pruning, and pest control to the Greenleaf standard.
• Diagnose plant health issues and take corrective action quickly.
• Report, record, and resolve any issues identified on customer sites.
• Apply and adapt internal stock plant care processes in line with seasonal needs.
• Conduct periodic stock checks and report discrepancies.
• Monitor and maintain stock levels for plants and sundries.
• Implement stock rotation processes to minimise waste and maintain quality
• Plan and deliver plant installations and replacements to client specifications.
• Complete pre-installation site checks and ensure compliance with health and safety requirements.
• Lead on-site installation activities, ensuring timely and professional project Manage and resolve
• Salesforce queries relating to service requests and customer issues.
• Log site visits, maintenance outcomes, and updates accurately.
• Contribute to continuous improvement of service processes and standards.
• Optimise routes and schedules for efficiency and service quality.

The ideal candidate will have:

• Previous experience in horticulture or interior plant maintenance.
• Strong organisational skills with the ability to manage multiple tasks.
• Self-motivated with excellent workload management.
• Strong communication and customer service skills, with the ability to build long-term relationships.
• IT literate, with proficiency in Microsoft Office and CRM systems such as Salesforce.
• Full UK manual driving licence with 6 points or less
• Horticultural qualifications (e.g., RHS Level 2).
• Knowledge of industry products and equipment.

In return for your expertise:

• Annual Salary £31,000
• 23 days holiday + bank holidays (31 days total)
• Full uniform and PPE provided
• Full training and development opportunities, including ILM‑certified courses
• Pension scheme
• 24‑hour personal welfare helpline
• phs Perks discount card (accepted at 850+ retailers)
• Access to the phs Shop for discounted household consumables
• Company vehicle and tools provided
• Training and development opportunities within phs Group.
• Clear pathways for career progression in a growing division.

If you would like to find out more about phs Group and phs Greenleaf, please visit:

www.phsgreenleaf.co.uk