Senior Interaction Designer

UK Home Office; Sheffield; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Exceptional pension – Employer contribution of 28.97%

Generous leave – 25 days annual leave

Flexible working options including part-time and hybrid

Access to training and funded qualifications

Annual bonuses and recognition awards

Job summary

A government agency in Sheffield is hiring a Senior Interaction Designer to create user-centred services for the Multi-Agency Public Protection Service (MAPPS). Responsibilities include creating prototypes, mapping user journeys, and understanding user needs. The ideal candidate will have strong evidence-based design skills, manage complex projects, and advocate for user-centric design. This full-time role offers flexible working options, generous leave, and an exceptional pension.

Qualifications

• Leads evidence‑based design initiatives for significant projects.
• Manages the prototyping and concept creation process for high‑impact projects.
• Guides the interaction design process for complex projects.
• Applies accessibility standards and understands technology constraints.
• Coaches and mentors other interaction designers.
• Advocates UCD to various audiences.

Responsibilities

• Creating prototypes and concepts to communicate and test ideas.
• Mapping user journeys and visualising design problems.
• Understanding user needs to design effective and accessible services.
• Facilitating the design process within a multidisciplinary team.
• Collaborate in a multidisciplinary team, facilitating design processes and research.
• Communicate design decisions to team and stakeholders.

Skills

Evidence‑based design

Prototyping and concept creation

Interaction design

Accessibility and inclusion

Managing people and leading

Communicate, persuade and advocate

Job description

Senior Interaction Designer at UK Home Office

This role designs user-centred services for the Multi-Agency Public Protection Service (MAPPS), supporting police, probation services and partner agencies to manage offenders who present a risk to the public after release from custody.

Responsibilities

• Creating prototypes and concepts to communicate and test ideas with users and improving with evidence
• Mapping user journeys, processes and visualising design problems
• Advocating for users and understanding user needs to design simple, effective and accessible services
• Contributing to content design with support and guidance from the wider content design profession
• Identifying, developing and using best practice and standards to design services consistent with the rest of government and the Home Office
• Collaborating within a multidisciplinary team on large, complex services by facilitating the design process, participating in research activities, workshops and communicating design decisions to the team and stakeholders

Skills and Experience

• Evidence‑based design: leads evidence‑based design initiatives for significant projects, often involving complex user needs and multiple stakeholders, and mentors junior staff.
• Prototyping and concept creation: manages the prototyping and concept creation process for high‑impact projects, applying advanced techniques such as interactive and complex prototyping in code.
• Interaction design: manages and guides the interaction design process for complex projects, balancing user needs, technical constraints and business objectives.
• Accessibility and inclusion: applies accessibility standards and understands technology constraints that may influence design.
• Managing people and leading: coaches and mentors other interaction designers, growing skills and providing constructive feedback.
• Communicate, persuade and advocate: advocates UCD to various audiences and stakeholders in a clear and compelling way.
• Exceptional pension: Employer contribution of 28.97%.
• Generous leave: 25 days annual leave (rising to 30 with service), 8 public holidays and 1 day for the King’s Birthday.
• Flexible working: options include full‑time, part‑time, compressed hours, job sharing and a hybrid model (minimum 60% on‑site).
• Learning and development: access to training, technical accreditations and funded qualifications (subject to approval).
• Inclusion and recognition: a culture that champions diversity, enhanced parental leave schemes, annual bonuses and recognition awards.

Benefits

• Exceptional pension – Employer contribution of 28.97%.
• Generous leave – 25 days annual leave (rising to 30 with service), 8 public holidays and 1 day for the King’s Birthday.
• Flexible working – Options include full‑time, part‑time, compressed hours, job sharing and a hybrid model (minimum 60% on‑site).
• Learning and development – Access to training, technical accreditations, and funded qualifications (subject to approval).
• Inclusion and recognition – A culture that champions diversity, enhanced parental leave schemes, annual bonuses, and recognition awards.

Please note: This role requires SC clearance. To meet national security vetting requirements, you must typically have been resident in the UK for at least five years.

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