Purpose
Create compelling experiences that excite and empower the user, delivering both business benefit and meaningful impact.
Orientation
Define concepts, strategies, and digital interaction artifacts at a project level; have experience in research and service design, with an appreciation for technology and the ability to elegantly adapt experiences across devices; work across the entire end-to-end experience.
Expectations
Be adventurous. Bring a vision. Make an impact. Rely on empathy. Nurture collaboration. Stay transparent. Be bold and generous in all you do.
Years of Experience
A minimum of 6 years of relevant experience including 4+ years of digital interaction design experience and participating in all aspects of interaction design (planning, research, UX design, UI design).
Requirements
Personal
- Lead, lean in, be creative, and have a passion for design.
- Manage design relationships with team members, partners, and clients.
- Believe strategic thinking should be supported by tangible solutions that help clients connect to their users through memorable experiences.
- Be a self-motivated leader, passionate about helping others in developing their skillsets and delivering exceptional work.
Craft
- Be a leader in Interaction Design at a project level. Extend the craft and share practice across the studio and beyond.
- Deliver the design of new experiences and improve existing products through creative thinking, a deep understanding of the user, and an exceptional eye for detail.
- Create detailed definitions of product interactions based on relevant business, technical, and design considerations.
- Collaborate with other designers, developers, and researchers on mixed methods work to bring integrated value to our clients.
- Explain, discuss, and justify design decisions effectively; give design feedback.
Project
- Take ownership of the end-to-end design of the experience, working in collaboration with design leads and junior team members.
- Support and help lead interaction design activities at the project level.
- Create impactful, meaningful, and empathetic executions.
- Support in solving design problems end-to-end, from identifying user needs, generating concepts to defining and creating a product and crafting how people will interact with it.
- Communicate interaction concepts for digital products through various artifacts such as sketches, wireframes, user flows, and interactive prototypes.
- Comfortable with hybrid working. Every project is different, but we love our team to be in the studio and in our client’s office to work collaboratively.
Client
- We work with a wide variety of clients, across different industries and sectors, however, we’re currently looking for designers to work specifically on several health and government projects.
- Establish and develop client relationships.
- A number of our clients require background checks. You will need to complete a Baseline Personal Security Standard (BPSS) to confirm your identity, criminal record, right to work, and residency.
- Work in collaboration with client teams to understand the user, business, and brand.
- Present thinking through appropriate methods to gain feedback and iterate your thinking.
- Create quality client deliverables.
- Support new business development efforts by providing expert information in pitch efforts and client meetings.
Community
- Help to evolve the craft practice, bringing state-of-the-art methods and approaches from external and internal expertise.
- Nurture a new generation of talented design practitioners.
- Support in recruitment, conducting interviews, and providing feedback.
- Attend and help plan studio and community events, workshops, and conferences as an Accenture Song ambassador.
Skillset
- Relevant experience in Interaction Design, Product Design, and Product Creation.
- Hybrid design experience, demonstrating that you can blend user insight and interaction design skills to create unique design solutions.
- Experience in translating business and customer requirements into a compelling holistic experience across different touchpoints.
- Strong understanding of accessibility guidelines and experience in designing to industry-recognised standards.
- High proficiency in design tools including Figma and Adobe CC.
- High dexterity in speed and quality with the tools of your trade.
- Experience in running online and offline workshops and interviews with clients and partners to validate design decisions.
- Ability to create lower fidelity to fully interactive prototypes.
- Have a great appreciation for brand, typography, colour, and layout.
- Knowledge of and curiosity about technology, translating its impact on design solutions.
- Knowledge of and experience with driving and applying user-centered design processes.
- Accustomed to working collaboratively with customers and cross-functional team members.
- Proven history of delivering Interaction Design outcomes on time.
- Familiarity with delivery management tools such as Trello, JIRA, or Asana and delivery methodologies such as Agile, DevOps, etc.
- Proven collaborative and teamwork skills.