Senior Integrated Product Support Engineer

Babcock Mission Critical Services España SA.; Bristol; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Senior Integrated Product Support Engineer, where you will play a crucial role in enhancing vehicle support for military and emergency services. This position offers the chance to develop innovative support strategies and ensure compliance with legislative requirements. You'll work closely with design engineers and project managers to create integrated solutions that meet demanding standards. With a hybrid working arrangement, you can balance your professional and personal life while contributing to a mission that prioritizes safety and security. This is an exciting opportunity to grow in a dynamic environment with excellent development prospects.

Benefits

Matched contribution pension scheme

Access to a Digital GP

Employee share scheme

Employee shopping savings portal

Payment of Professional Fees

10-days special paid leave for Reservists

Holiday Trading benefit

'Be Kind Day' for volunteering

Employee assistance programme

Qualifications

• Experience in vehicle maintenance and quality assurance is essential.
• Strong communication skills to convey complex information clearly.

Responsibilities

• Develop and update maintenance concepts and technical documents.
• Conduct AR&M analysis and FMECA to ensure system performance.
• Collaborate with teams to integrate support requirements into products.

Skills

Excellent written and verbal communication skills

Vehicle quality and maintenance processes

Understanding of customer context and requirements

Competent PC user (MS Office, Outlook, SharePoint)

Ability to read and interpret engineering drawings

Tools

ERP systems

Document management systems

Job description

Senior Integrated Product Support Engineer

Location: Bristol, Plymouth, or Walsall + Hybrid Working Arrangement

Compensation: From £45,400. Salary negotiable dependant on experience

Role Type: Full time / Permanent

Role ID: SF61914

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Product Engineer at our Bristol, Plymouth, or Walsall site.

As a Senior Product Engineer, you’ll have a role that’s out of the ordinary. This is an exciting opportunity to support Babcock with delivering our purpose of Creating a Safe and Secure World through the conversion of vehicles to meet military and emergency services demanding requirements.

Day-to-day, you’ll focus on developing and implementing support strategies, by joining our engineering team to develop an Integrated Product Support (IPS) solution to engineering and build activities.

Key Responsibilities:

• Develop or update maintenance concepts, including preventive and corrective maintenance plans, and produce comprehensive technical documents such as user manuals, installation guides, API documentation, and online help resources.
• Perform to Availability, Reliability and Maintainability (AR&M) analysis to ensure systems meet performance targets. Conduct Failure Modes, Effects, and Criticality Analysis (FMECA) to predict system failure points and recommend solutions.
• Work with design engineers, project managers, and logistics teams to integrate support requirements into product development.
• Ensure compliance with the necessary contractual and legislative requirements.
• Support the creation and delivery of training programs for operators and maintainers.

This role is full time 37.5 hours per week and requires regular travel to Walsall, Bristol, and Plymouth on a monthly basis alongside home working arrangements.

Essential Experience:

• Excellent written and verbal communication skills, with the ability to convey complex information clearly to non-technical audiences.
• Experience of vehicle quality, vehicle maintenance processes and legislative requirements.
• Understanding of the customer context and requirements with regards to vehicle support, assurance, evaluation, and improvement.
• Competent PC user (MS Office, MS Outlook, SharePoint, ERP & Document management systems).
• Ability to read and interpret engineering drawings including Geometric Dimensioning and Tolerancing (GD&T) is advantageous.

Qualifications:

We value difference and don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.

Security Clearance:

The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

What we offer:

• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.

Babcock International
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email [e-mail] with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.