Senior Installation Manager

Anglian Home Improvements; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading home improvement company as a Senior Installation Manager in Norwich. You will oversee installation teams and ensure high standards in service delivery. This role offers opportunities for career development, competitive salary, and comprehensive benefits, supporting a commitment to equality and inclusion.

Benefits

Pension

31 days holiday plus birthday off

Generous Car Allowance

Paid volunteer time off

Health & well-being benefits

Discounted group schemes

Continuous learning opportunities

Qualifications

• Experience in a similar role within home improvement or construction.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Monitor installation teams to ensure timely and quality installations.
• Coordinate installation schedules and allocate resources efficiently.
• Conduct on-site inspections to ensure installations meet standards.

Skills

Leadership

Communication

Problem-solving

Customer Service

Education

Experience in home improvement or construction

Job description

At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry.

The Role

We are seeking a Senior Installation Manager to lead our installation teams and ensure excellent service delivery to our valued customers.

As a Senior Installation Manager, you will play a crucial role in overseeing the installation process for our range of home improvement products. You will be responsible for managing installation teams, coordinating schedules, ensuring quality standards are met, and providing exceptional customer service throughout the installation process.

Key Responsibilities

• Monitor installation teams to ensure timely and quality installations.
• Coordinate installation schedules and allocate resources efficiently.
• Conduct on-site inspections to ensure installations meet company standards and customer expectations.
• Allow installation teams to enhance their skills and performance.
• Collaborate with sales, customer service, and other departments to ensure seamless project execution.
• Handle customer inquiries, issues, and complaints in a professional and timely manner.
• Monitor and report on installation metrics, performance, and KPIs.
  
  

What We’re Looking For

• Previous experience in a similar role within the home improvement or construction industry.
• Strong leadership and team management skills.
• Excellent communication, problem-solving, and customer service abilities.
• Knowledge of installation processes and best practices.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Valid driver's license and ability to travel as needed.
  
  

Why Join Us?

• Competitive Salary
• Pension
• 31 days holiday, increasing with service, plus have your birthday off
• Generous Car Allowance
• Paid time off annually to volunteer
• Comprehensive health & well-being benefits including cycle to work scheme, heavily discounted gym memberships and free access to mental health first aiders
• Heavily discounted group discount scheme on all products
• Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers
• Opportunity to work with a forward-thinking and supportive team.
• Career development and continuous learning opportunities.
  
  

Take the next step in your career by applying today!

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.