Senior Infrastructure Engineer (SRE)

Rocket Money; Ashington; Presencial; GBP 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Dental & Vision Plans

Unlimited PTO

Life Insurance

Long/Short Term Disability

Parental Leave

401k Matching

Team Stock Purchasing Program

Learning & Development Opportunities

Tuition Reimbursement

Descripción de la vacante

Rocket Money is expanding its Cloud Infrastructure team with a Senior Infrastructure Engineer, SRE to lead the reliability and operational evolution of our platform. You will help hundreds of services scale, define SLIs/SLOs, and drive disaster recovery and incident management in production.

You write production Terraform, work with AWS, Datadog, and internal tooling, and mentor teams on observability. With 5+ years in cloud/infrastructure and a proven track record, you will own the reliability

Formación

• 5+ years of hands-on cloud or infrastructure engineering experience with reliability focus.
• Experience defining SLIs/SLOs and driving DR drills in production.
• Strong incident response and on-call leadership capabilities.

Responsabilidades

• Build and evolve reliability and resiliency of systems and services.
• Establish and review SLIs, SLOs, and error budgets for critical services.
• Own disaster recovery strategy, objectives, failover, and drills.
• Evolve observability platform, instrumentation, alerts, and cost management.
• Lead incident practice and postmortems; tune paging thresholds and runbooks.
• Collaborate with product engineering to align services with user experience metrics.
• Contribute to day-to-day Cloud Infrastructure work and on-call rotations.

Conocimientos

Cloud infrastructure

Reliability engineering

Observability

Terraform

AWS

Programming (Python/Go/TypeScript)

Disaster recovery

Incident response

On-call leadership

Herramientas

Datadog

Terraform

AWS

Descripción del empleo

• We're looking to expand our Cloud Infrastructure team with a Senior Infrastructure Engineer, SRE to lead the reliability and operational evolution of our platform
• We run hundreds of services in production, which enable us to process billions of transactions, consume multiple terabytes of data, and produce hundreds of millions of logs per day, and our reliability practice needs to evolve to match our growing scale
• Building and improving the reliability and resiliency of our systems and services
• Establishing SLIs, SLOs, and error budgets for our most critical services and user journeys, and reviewing them regularly with the teams that own them
• Owning and evolving our disaster recovery strategy: recovery objectives, failover and restore paths, and regular exercises that prove they work
• Partnering with product engineering teams so they can own and operate their own services, with metrics that reflect real user experience
• Evolving our observability platform and standards across metrics, tracing, and logs: including instrumentation paved roads, alert quality, and observability cost
• Strengthening our incident practice: tuning paging thresholds, keeping runbooks current, and following through on postmortem action items
• Contributing to day-to-day Cloud Infrastructure work alongside your reliability specialty - infrastructure build-outs, platform backlog, and a shared on-call rotation (1 week out of every 6 weeks)
• You'll join the Cloud Infrastructure team and partner with engineering and internal support teams to drive this work
• We support millions of people to improve their financial lives, and this role ensures we can continue to do so reliably and at scale

Benefits

• Health, Dental & Vision Plans
• Unlimited PTO
• Life Insurance
• Long/Short Term Disability
• Parental Leave
• 401k Matching
• Team Member Stock Purchasing Program
• Learning & Development Opportunities
• Tuition Reimbursement

You prefer giving teams paved roads and good defaults over mandates, so they can own their own instrumentationYou have been on-call for services you helped build, and you have opinions about what makes an alert worth waking someone forYou have defined SLIs and SLOs for real production services, and can talk about what changed as a result. What got fixed, what got deprioritized, and what you got wrong the first timeYou write production Terraform and are comfortable in AWS, and when production breaks you can find the problem and fix itYou have built or operated a disaster recovery plan: you set the recovery goals, wrote the failover and restore steps, and ran the drills that proved it worksYou're comfortable writing code (Python, Go, TypeScript, or similar) for internal tooling, production debugging, and automationYou have 5+ years of hands-on cloud or infrastructure engineering experience, with substantial time spent on reliability and production operations at scaleYou have hands-on experience with an observability platform in production; Datadog strongly preferredYou have led a reliability or observability modernization project where you defined the vision, approach, and delivered the implementationYou have built internal tooling, libraries, or instrumentation standards that made it easier for other teams to operate their services wellYou have run game days, chaos experiments, or DR exercises, and fixed the problems they uncoveredYou have cut observability spend while keeping the coverage you needed