Senior Infrastructure Engineer - Security Cleared

Parker Shaw; Birmingham; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an experienced Jira/Confluence administrator to lead the migration and enhancement of their Atlassian installations. This role requires deep expertise in Jira and Confluence administration, along with the ability to design bespoke projects that meet business needs. The successful candidate will work closely with users, ensuring effective communication and collaboration while optimizing performance and managing user requests. If you have a passion for improving processes in a dynamic environment, this opportunity could be your next career move.

Qualifications

• Expert-level knowledge in Jira and Confluence administration.
• Experience with migrating projects and users safely.

Responsibilities

• Lead migration and administration of Jira and Confluence.
• Collaborate with users to design effective solutions.
• Manage projects and optimize performance.

Skills

Jira Administration

Confluence Administration

Atlassian Plugins

Groovy Scripting

Agile Methodologies

Tools

Atlassian Suite

AWS

Job description

Our client is rationalising its Atlassian installations and is looking for an experienced Jira/Confluence administrator to lead, design and perform the migration, in addition to providing ongoing business-driven enhancement and administration of Jira and Confluence.

We need someone who has a deep understanding of Jira and Confluence administration and how this can be safely applied in a complex environment that covers software & IaaS development, product support and user-centric design.

The successful candidate will be expected to work closely with users to understand their needs and provide a solution that meets the needs they have described, all at pace.

Key areas of enhancement are:

• New, bespoke Jira projects to support business needs
• Integration with Service Now to enable strategic incident management approach
• Performance tuning

We are looking for expert-level knowledge and deep experience in:

• Jira and Confluence
• Atlassian plugins (including writing groovy for script runner)
• Safely migrating Jira and Confluence projects/spaces and users to a new installation
• Co-designing effective Jira workflows/schemes with delivery leaders
• Designing and running an administration function fit for regular requests for new users, new spaces, customised Jira workflows/schemes for projects etc
• Reviewing and improving security groups and roles to improve ease of management
• Ensuring effective communication between stakeholders for the design and transition to the single installation
• Performing upgrades with communication to affected end users
• Optimising and improving Jira/Confluence performance
• Working at a good pace

Desired:

• Previous work in an agile environment, and have experience of creating and managing infrastructure solutions in AWS

Primary Responsibilities:

• Maximise support function.
• Manage projects using Jira and Confluence (Atlassian).
• Perform analysis to simplify and improve processes.
• Migrate to Atlassian cloud.
• Collaborate with the rest of the service team for analysis.

If you feel you have the skills and experience needed for this role; please do apply now.