Senior Infrastructure Engineer - Hybrid, Azure & AI

Zest.; Bournemouth; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

Zest Plan is seeking a Lead Infrastructure Engineer in Bournemouth on a hybrid basis for a 1 year contract with potential to go permanent. You will be the senior technical escalation point across infrastructure, cloud and IT support, leading projects, mentoring juniors, and shaping how we use technology including AI as we scale.

You’ll work with Microsoft 365, Azure, Windows Server, virtualization, networking and security, with a FoundER‑led team driving fast changes in a customer‑focused

Qualifications

• At least five years’ experience in 2nd/3rd line IT support or senior technical role.
• Strong Microsoft tech experience including Windows Server, Microsoft 365 administration, Entra ID, Azure, Intune, Exchange Online, SharePoint, Teams and OneDrive.
• Good understanding of Active Directory, DNS, DHCP, Group Policy, conditional access, MFA, RBAC and related identity controls.
• Experience with virtualization technologies such as VMware vSphere or Hyper‑V.
• Solid networking knowledge across LAN, WAN, VLAN, VPN, TCP/IP, routing, wireless and managed firewalls.
• Strong security awareness, including backup and restore, endpoint protection, patching, incident response, data protection and GDPR.
• Excellent troubleshooting, communication and stakeholder management skills.
• A proactive, customer‑focused approach and the ability to manage competing priorities.

Responsibilities

• Act as a senior escalation point for complex infrastructure, cloud, networking, security and end‑user support issues.
• Lead infrastructure and IT projects across Microsoft 365, Azure, Windows Server, virtualisation, networking and security.
• Support and improve our hybrid infrastructure, including on‑premise and cloud environments.
• Mentor and guide junior engineers, sharing knowledge and helping develop technical capability across the team.
• Maintain clear technical documentation, processes and standards.
• Identify opportunities to automate processes, improve resilience and introduce new technologies.
• Advise on secure, practical use of AI and emerging tools within the business.

Skills

Microsoft 365

Azure

Windows Server

Virtualisation

Networking

Security

End-user support

Documentation

Automation

Tools

VMware vSphere

Hyper-V

Job description

Zest Plan is seeking a Lead Infrastructure Engineer in Bournemouth on a hybrid basis for a 1 year contract with potential to go permanent. You will be the senior technical escalation point across infrastructure, cloud and IT support, leading projects, mentoring juniors, and shaping how we use technology including AI as we scale.

You’ll work with Microsoft 365, Azure, Windows Server, virtualization, networking and security, with a FoundER‑led team driving fast changes in a customer‑focused