Senior Infrastructure Engineer

jobs.jerseyeveningpost.com-job boards; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading service provider is seeking a Senior Infrastructure Engineer to lead the design and deployment of cloud infrastructure. The role involves third-line support across various platforms, mentoring junior staff, and engaging with clients on service improvements. The ideal candidate has over 5 years of experience in infrastructure roles, strong technical knowledge, and relevant professional certifications. This position offers the chance to make a lasting impact in a dynamic work environment.

Benefits

Dynamic working environment

Commitment to professional development

Focus on customer satisfaction

Qualifications

• Minimum of 5 years' experience in a senior infrastructure role.
• Strong knowledge of security standards such as ITIL, ISO27001 and PCI-DSS preferred.
• Must hold a satisfactory Basic Police Disclosure.

Responsibilities

• Design, administer and support VMware vCloud and associated technologies.
• Provide third-line support for Linux, Windows and SQL environments.
• Deliver presentations on cloud services strategy to stakeholders.

Skills

Expert knowledge of IT infrastructure

Excellent customer service skills

Ability to work independently

Strong knowledge of backup and replication technologies

Highly organised with strong time management skills

Education

Professional certifications such as VCP, MCSE, CCNP or equivalent

Job description

Overview

Our client is seeking a Senior Infrastructure Engineer to join their Cloud Services team on a permanent, full-time basis. Based in Guernsey, Jersey or the Isle of Man, this role involves leading the design, deployment and third-line support of enterprise-grade cloud infrastructure, including IaaS, disaster recovery, backup, network and security services. This is an exciting opportunity for a highly experienced infrastructure professional to work across a varied technology stack, collaborate with internal and external stakeholders, and contribute to continuous service improvement.

Job Duties

• Design, administer and support VMware vCloud, vCenter, vSphere and associated storage technologies
• Provide third-line support for Linux, Windows and SQL environments
• Support and manage virtual networking (VMware NSX) and physical networking
• Maintain and configure firewalls and other security devices
• Investigate and resolve complex technical issues
• Act as a consultant for infrastructure and cloud onboarding projects
• Raise and manage third-party support cases as needed
• Create and maintain technical documentation and procedures
• Mentor junior colleagues on infrastructure technologies
• Balance project delivery with operational support responsibilities
• Assist with commercial proposals and technical documentation
• Deliver presentations on cloud services strategy to stakeholders
• Work with clients on infrastructure design, migration, and disaster recovery planning
• Participate in an out-of-hours on-call rota to support cloud services

Job Requirements

• Minimum of 5 years' experience in a senior infrastructure role, preferably within a service provider environment
• Expert knowledge of IT infrastructure, including hardware, OS, storage, virtualisation and security
• Strong knowledge of backup and replication technologies
• Professional certifications such as VCP, MCSE, CCNP or equivalent
• Excellent customer service skills with the ability to communicate clearly and confidently
• Ability to work independently and resolve problems proactively
• Highly organised with strong time management skills
• Experience managing client relationships at various seniority levels
• Familiarity with ITIL, ISO27001 and PCI-DSS standards preferred
• Must hold a satisfactory Basic Police Disclosure

What You'll Love

Our client offers a dynamic and forward-thinking working environment with a strong focus on technology, learning and collaboration. Their values-led culture supports personal and professional development, with a clear commitment to reliability, customer satisfaction and community engagement. This is a fantastic opportunity to take ownership of critical infrastructure projects and make a lasting impact across the business and its clients.

Interested?

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