Senior Infrastructure Engineer

Graphics Unlimited (Vic) Pty Ltd; Newcastle upon Tyne; Hybrid; GBP 69,000; Full time

Job summary

An established industry player is seeking a Senior Cloud Infrastructure Engineer to join their innovative team. This role involves designing and implementing robust IT solutions that ensure the reliability of critical services used by millions across the UK. The company values work-life balance, offering hybrid working arrangements, competitive pay, and a generous pension plan. With a focus on professional development and a supportive culture, this position provides an exciting opportunity to contribute to impactful projects while enjoying a flexible work environment. Join a team where your expertise will make a difference!

Benefits

28.97% employer pension contributions

Flexible working hours

Generous leave package starting at 26 days

Time off for volunteering

Discounts and savings on shopping

Interest-free loans for commuting

Professional development opportunities

Award-winning work culture

Qualifications

• Extensive experience in designing and delivering infrastructure services.
• Proven ability to support and mentor team members effectively.
• Significant experience in scripting for deployment and issue resolution.

Responsibilities

• Oversee all aspects of engineering within your product set.
• Design and deploy robust IT solutions to enhance service reliability.
• Act as an escalation point for live service issues and support junior staff.

Skills

Infrastructure Monitoring

Application Monitoring

Data Analytics Platforms

Data Pipelines

Scripting in multiple languages

ITIL Foundation

Education

ITIL Foundation qualified

Tools

BMC Helix

Flexera

Nlyte

Splunk

Dynatrace

Cribl

Job description

Senior Cloud Infrastructure Engineer

Pay up to £68,517 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose.

We are looking for a talented and highly skilled Infrastructure Engineer with experience of Infrastructure Monitoring, Application Monitoring, Data Analytics Platforms and Data Pipelines to join our community of tech experts.

We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and significant experience will you need?

• Extensive experience and proven track record in designing and delivering infrastructure services and solutions, working within a hybrid server estate including multiple Operating Systems such as Microsoft Windows, multiple Unix or Linux distributions and containerised platforms.
• Significant experience in providing specialist technical support and assistance to projects ensuring definition and delivery of requisite non-functional requirements to architectural and roadmap developments.
• Proven ability of supporting and mentoring the development of team members.
• Significant demonstrable experience of being able to script in multiple languages to deploy, enhance or resolve issues with various operating systems or applications.
• Significant experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers.
• ITIL Foundation qualified or demonstration of a similar level of experience.

You and your role

As a Senior Infrastructure Engineer in the DWP Enterprise Tooling Team, you'll be at the heart of ensuring the reliability and efficiency of the IT services that support the Department for Work and Pensions' systems.

You'll be responsible for:

Engineering elements: Overseeing all aspects of engineering within your product set.

Design and implementation: Focusing on creating and deploying robust IT solutions.

Subject matter expertise: Ensuring the tooling portfolio runs optimally.

ITIL standards: Working across Incident, Problem, and Change management.

Escalation point: Handling live service issues and supporting junior staff and users.

Collaboration: Working with internal and external partners, stakeholders, and customers.

The tooling portfolio includes products like BMC Helix, Flexera, Nlyte, Splunk, Dynatrace, and Cribl. Whilst previous experience with these tools isn't essential as training will be provided, your proficiency in IT infrastructure concepts will be crucial.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle, whichever is most convenient for you.

Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.

Pay: We offer competitive pay of up to £68,517

Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year.

Holidays: A generous leave package starting at 26 days rising to 31 days over time.

You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.

We have a broad benefits package built around your work-life balance which includes:

• An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
• Flexible working including flexible hours and flex-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Professional development, coaching, mentoring and career progression opportunities.

Process:

We know your time is valuable, so our application and selection process are just two stages:

Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.

Interview: a single stage interview online.

CLICK APPLY for more information and to start your application.