Senior Information Technology Engineer

ZipRecruiter; Wigan; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading Managed Service Provider in Wigan/Bolton seeks a skilled 3rd Line Engineer to enhance their technology infrastructure team. The ideal candidate will have extensive experience with Microsoft 365, DNS management, and network security, contributing significantly to the client's IT environment.

Qualifications

• Minimum of 3 years in a 3rd Line Support or similar position, ideally in an MSP environment.
• Strong experience in Microsoft 365, Intune, and endpoint management.
• Proficiency in configuring DMARC, DKIM, and SPF for email security.

Responsibilities

• Support and advance clients' technology infrastructure.
• Manage Microsoft 365 administration and migrations.
• Handle DNS & Email security, and ensure network management.

Skills

Microsoft 365

DNS management

Network Management

Communication Skills

Job description

Job Description

My client is a successful Managed Service Provider based in the North West, Wigan / Bolton area, looking to further strengthen their infrastructure team. As an experienced 3rd Line Engineer, you will play a critical role in supporting and advancing our clients' technology infrastructure.

Your responsibilities would include:

• Microsoft 365 Administration
• DNS & Email Security
• Network Management
• Hands-On Work
• Microsoft 365 Migrations
• Active Directory & GPO

Ideally, you will have:

• Minimum of 3 years in a 3rd Line Support or similar position, ideally in an MSP environment.
• Strong experience in Microsoft 365, Intune, and endpoint management.
• Proficiency in DNS management and configuring DMARC, DKIM, and SPF for email security.
• Solid understanding of networking, including firewalls and VLANs.
• Ability to use basic power tools for infrastructure installations.
• Experience with Microsoft 365 migrations from Google Workspace and GoDaddy.
• Strong knowledge of Active Directory and GPOs.
• Excellent communication skills and a passion for technology.