Senior Information Technology Engineer

JR United Kingdom; Sunderland; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading organisation in Sunderland is seeking a Senior IT Engineer to oversee enterprise-level projects. The candidate should have extensive experience in Microsoft technologies, manage varying IT demands, and possess strong problem-solving skills. This role offers an exciting opportunity to impact the IT landscape significantly, supported by a collaborative team environment.

Qualifications

• 5+ years in a 3rd line IT support or similar role.
• Strong knowledge of Microsoft technologies and enterprise IT systems.
• Experience with AV, cloud environments, and ITIL processes.

Responsibilities

• Leading enterprise-scale Microsoft upgrades (Windows, Office 365).
• Managing AV tech across meeting spaces.
• Providing 3rd line support and mentoring junior IT staff.
• Troubleshooting complex infrastructure issues.

Skills

Problem-solving

Collaboration

Communication

Job description

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Senior Information Technology Engineer, sunderland, tyne and wear

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Client:

Location:

sunderland, tyne and wear, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

6

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

? IT Engineer – Mid to Senior Level | Enterprise Projects | Hybrid

An exciting opportunity has opened up for an experienced IT Engineer to join a forward-thinking organisation delivering a wide range of enterprise-level IT projects. This mid to senior-level position is ideal for someone confident in taking ownership of technical initiatives and driving them through to completion in a fast-paced environment.

The successful candidate will bring strong technical expertise, problem-solving skills, and the ability to collaborate across multiple teams. From Microsoft environment upgrades to AV systems, infrastructure migrations and service desk escalations, no two days will be the same.

What you’ll be doing:

• Leading enterprise-scale Microsoft upgrades (Windows, Office 365)
• Managing AV tech across meeting spaces with a focus on quality and reliability
• Providing 3rd line support and mentoring junior IT staff
• Troubleshooting and resolving complex infrastructure issues
• Supporting cloud infrastructure and system migrations
• Contributing to process improvement and knowledge sharing

What we’re looking for:

• 5+ years in a 3rd line IT support or similar role
• Strong knowledge of Microsoft technologies and enterprise IT systems
• Experience with AV, cloud environments (private/public), and ITIL processes
• Ability to juggle multiple projects with excellent communication skills

You’ll thrive here if you are:

• A self-starter who takes ownership
• Adaptable and proactive in the face of change
• A team player who supports others while delivering high standards

If you’re ready to step into a hands-on role with real impact across a business, we’d love to hear from you.

? Apply now for a confidential conversation.