Senior Information Technology Analyst

Insight Global; Loughborough; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading company in Loughborough is seeking a Senior Digital & IT Analyst to enhance their IT processes and support end users. The role demands expertise in business analytics, project management, and technical problem-solving. Ideal candidates will have strong leadership skills and experience with Agile methodologies. This is a full-time position with competitive compensation.

Qualifications

• Minimum 4 years hands-on IT Systems experience.
• Experience with Agile methodologies and Azure DevOps.

Responsibilities

• Maintain and support end users and workstation environment.
• Provide installation, maintenance, and general support of hardware and software.

Skills

Leadership

Communication

Agile methodologies

Business analytics

IT project management

Education

Bachelor’s degree in Information Systems

Bachelor’s degree in Computer Science

Tools

ServiceNow

Power BI

Azure DevOps

Job description

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Insight Global is looking for a Senior Digital & IT Analyst to work on-site at one of our leading manufacturing clients in Loughborough. As a Digital & IT Senior Analyst you are expected to be an advanced professional in business analytics and business processes, responsible for maintaining and supporting the end users and workstation environment at the facilities. The role provides installation, maintenance, and general support of hardware and software and supports end users with advanced questions or problems by identifying, researching, and resolving technical problems. The Senior IT analyst will help support a variety of IT processes and manufacturing applications, that are critical to day-to-day business operations.

Must haves:

• Minimum 4 years hands-on IT Systems experience
• Recent experience as an IT project manager with exposure to project management skills, standards, methods, and techniques
• Comfortable dealing with ServiceNow ticketing, documentation and dashboards to analyse and run data assessments to achieve efficiency objectives
• Demonstrated leadership desire or previous leadership experience
• Demonstrated ability to develop and prepare use cases, functional specifications, and technical requirements
• Experience with Agile methodologies and Azure DevOps
• Excellent written and verbal communications
• Bachelor’s degree or higher in Information Systems, Computer Science, or technology-related field of study

Plusses:

• Previous experience working in a Manufacturing environment
• Exposure to business analyse practises and techniques using tools such as Power BI
• Certifications:
• ITIL Foundation, Microsoft Certified Professional, Microsoft Certified Solutions Expert, CompTIA A+

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology and Analyst

• Industries

  Manufacturing

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