Senior Information Governance Officer

Look Ahead Care, Support and Housing Ltd; City Of London; Hybrid; GBP 42,000; Full time

Job summary

A leading not-for-profit care provider in London is looking for a Senior Information Governance Officer to oversee data protection and maintain governance documentation. The ideal candidate will have previous information governance experience and strong IT skills. This role offers a salary of £42,000 per annum and benefits including extensive annual leave, a cycle-to-work scheme, and opportunities for professional development. Hybrid working is available with at least two days in the office.

Benefits

Annual leave increasing up to 30 days

Free DBS

Cycle to work scheme

ILM courses and Apprenticeship Programmes

Qualifications

• Effective communication skills and a positive approach.
• Previous information governance experience.
• Handling data subject requests and applying exemptions.

Responsibilities

• Maintain and update Look Ahead's Information Asset Register.
• Conduct audits and risk assessments of data processing activities.
• Lead on the implementation of information governance policies.

Skills

Close attention to detail

Effective communication skills

Good IT skills

Ability to manage competing demands

Education

Data Protection Practitioner qualification

Tools

MS Office applications (Word, Excel, PowerPoint)

Job description

Overview

We\'re looking for an organised, confident and resilient Senior Information Governance Officer to join our Performance Team located at our Head Office in Islington.

£42,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You\'ll feel at home here. Making you feel at home here means helping you thrive in every way. That\'s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren\'t token gestures - we\'ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Benefits

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The role will be 7 hours per day, Monday to Friday.

Applicants should attach a cover letter to their CV that demonstrates how their skills and experience will meet our requirements and add value to the team. Please note: those who use AI to generate their covering letter will be rejected.

Interviews will be held between 8th and 10th October 2025.

We offer hybrid working with a minimum of two days per week based in the office.

What you\'ll do

• Maintain and update the Look Ahead\'s Information Asset Register, RoPA and other key governance documentation.
• Support the Information Governance Manager in delivering the annual work programme and reporting to the Information Governance Group.
• Conduct audits and risk assessments of data processing activities and ensure appropriate controls are in place.
• Lead on the implementation and monitoring of information governance policies and procedures across the organisation.
• Monitor compliance with Look Ahead\'s IG policies and relevant legislation, escalating issues where necessary.

The postholder will

• Work in accordance with Look Ahead\'s Code of Conduct and equal opportunities policy
• Perform other reasonable duties commensurate with the role.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you

• Have effective communication skills and a positive approach
• Enjoy working as part of a small team but able to work on their own initiative
• Be willing to learn and keen to improve and embed robust IG processes throughout Look Ahead
• Be prepared to travel to different services to provide support and monitor compliance

What you\'ll bring

Essential:

• Skills: Close attention to detail
• High level of accuracy in their literacy and numeracy
• Effective communication skills
• Good IT skills
• Ability to manage competing demands, prioritise and meet deadlines
• Ability to work on own initiative and exercise own judgment with discretion
• Experience: Previous information governance experience
• Handling data subject requests and applying exemptions when appropriate
• Managing personal data breaches
• Supporting managers to complete DPIAs or legitimate interests\' assessments
• Experience of dealing with complex and confidential issues
• Developing and delivering information governance training
• Maintaining accurate records and logs

Desirable:

• Data Protection Practitioner qualification
• Evidence of continuous professional development
• Intermediate skills in MS Office applications e.g. Word, Excel, and PowerPoint

About us

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.