Senior Incident Response Specialist, Bangkok Based (Relocation Provided)

Agoda; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An innovative online travel booking platform is seeking a motivated Incident Response Specialist to join their dynamic Security Department. This role involves monitoring and addressing cyber threats, drafting incident reports, and optimizing security controls to protect the organization. The ideal candidate will have a strong background in cyber security, particularly in incident response, and will thrive in a fast-paced environment. Enjoy the flexibility of a hybrid working model, along with a range of global benefits that enhance your work-life balance. If you are passionate about technology and security, this opportunity is perfect for you.

Benefits

Hybrid Working Model

WFH Set Up Allowance

30 Days of Remote Working

Employee Discount for Accommodation

Annual CSR / Volunteer Time Off

Free Headspace Subscription

Enhanced Parental Leave

Life, TPD & Accident Insurance

Qualifications

• 5+ years experience in Cyber Security, especially in Incident Response.
• Hands-on knowledge of major security incidents and frameworks.

Responsibilities

• Handle critical cyber security incidents and draft reports for leadership.
• Automate incident response tasks and optimize security controls.

Skills

Cyber Security

Incident Response

NIST Framework

MITRE Framework

Malware Analysis

Digital Forensics

Automation

Communication Skills

Education

Cyber Security Certification

Forensic Certification

Tools

Security Platforms

Automation Platforms

Job description

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership,enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Get to Know our Team

The Security Department oversees security, compliance, GRC, and security operations for all Agoda. We are vigilant in ensuring there is no breach or vulnerability threatening our company or endangering our employees in order to keep Agoda safe and protected. This would be a great challenge for those who want to work with the best technology in a dynamic and advanced environment.

The Opportunity

We are looking for a industry experienced, highly motivated and self driven, Incident Response Specialist, someone who can rapidly address security incidents and threats as they appear with the ability to strategize and lead Incident engagements with all staffing levels. On the ground level, your job is to monitor the threats targeting Agoda and keeping attacks from occurring and/or prevent them from getting worse.

In This Role, You’ll Get to:

• Perform end-to-end handling of all critical, high and medium cyber security incidents at Agoda.
• Drafting incident reports & communicating incident summaries to senior leadership, end users, legal teams
• Write playbooks for different types of cyber security incidents and use automation to reduce MTTR time.
• Automating repetitive tasks of incident response using automation platforms and/or programming
• Optimizing existing security controls to finetune the alerts & reduce false positives
• Gather open source and commercial threat intelligence and perform hunting across the enterprise for undetected threats.
• Support the legal & regulatory teams as a technical SME for cyber incidents with regulatory requirements
• Evaluate new technologies and Driving POCs for new security products

What you'll Need to Succeed:

• 5+ yearexperiencein Cyber Security specifically in Incident Responsefield and working with 24/7 SOC teams
• Must have strong understand of NIST, CSF, MITRE and other cyber security framework
• Ability to write and tune detection rules in different security platforms
• Must have hands-on knowledge of dealing with major security incidents
• Ability to automate using automation platforms or programming skills is a must
• Malware analysis experience and digital forensics experience is a plus
• Certification of Cyber Security, Forensic and Incident Response is a plus (CISSP, ECSA, GISP, GCIH, GCFE, GCFA)
• We need you to be flexible, fast moving, adaptable and down-to-earth and an expert in multi-tasking.
• Very good communication skills in English (both oral and written)

*Relocation package is provided in case you prefer to relocate to Bangkok, Thailand. Our benefits are...

• Hybrid Working Model
• WFH Set Up Allowance
• 30 Days of Remote Working from anywhere globally every year
• Employee discount for accommodation globally
• Global team of 90+ nationalities
• 40+ offices and 25+ countries
• Annual CSR / Volunteer Time off
• Benevity Subscription for employee donations
• Volunteering opportunities globally
• Free Headspace subscription
• Free Odilo & Udemy subscriptions
• Access to Employee Assistance Program (third party for personal and workplace support)
• Enhanced Parental Leave
• Life, TPD & Accident Insurance

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Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

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