Senior In-Service Support Engineer

Our In-Service Support team provides back-office engineering support to field service teams and end users worldwide, enabling mission success 24/7/365. Join a team of highly experienced engineers supporting diverse defence systems, including sonar and torpedo defence technologies. This role offers career growth in a dynamic environment, exposure to advanced systems, and opportunities for professional development towards Chartership.

Your responsibilities include:

1. Supporting delivery of support obligations in collaboration with project teams and customers.
2. Ensuring compliance with Defence Standards and customer contracts.
3. Addressing technical issues proactively and developing suitable solutions.
4. Monitoring system performance, conducting root cause analyses, and improving in-service support.
5. Managing inspection, maintenance, and safety of customer equipment.
6. Coordinating defect investigations, surveys, and testing with field support teams.
7. Managing logistics support documentation and implementing changes.
8. Producing estimates for engineering work and planning resources.
9. Promoting engineering best practices and continuous improvement.

Skills, qualifications, and experience required:

1. Bachelor's degree or higher in Management, Asset Management, Logistics, Science, Technology, Engineering, or related fields, or equivalent experience in defence engineering.
2. Significant experience in defence engineering, logistics, or as a senior engineer during lifecycle phases.
3. Leadership experience in support tasks and project management awareness.
4. Ability to work under tight deadlines in challenging environments.
5. Maritime equipment experience is a plus.

Personal attributes include being detail-oriented, a proactive problem solver, excellent interpersonal and organizational skills, and the ability to mentor others. Security clearance (SC or higher) and a full driving license are required. The role is primarily office-based with occasional travel.