Senior Import/Export Administrator - Heathrow

TN United Kingdom; Hounslow; On-site; GBP 37,000; Full time

Job description

Senior Import/Export Administrator - Heathrow, Hounslow

Client:

xpo

Location:

Hounslow, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

8d53e4502b7d

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Logistics done differently.

Do you have experience processing import and export documentation in a freight-forwarding environment? Are you seeking a fast-paced data position where you can truly make an impact and grow? Do you aspire to work for one of the most forward-thinking and rapidly expanding logistics companies?

Pay, benefits, and more:

We offer a salary of up to £37,000 per annum, 25 days of holiday (plus bank holidays), with options to purchase additional days. Benefits include high street discounts, a cycle-to-work scheme, a workplace pension, and other perks.

Working hours are Monday – Friday, from 8:30 am to 5 pm or 9 am to 5:30 pm.

Typical daily responsibilities:

• Managing daily operations across key accounts and general customers for import and export, multi-modal.
• Submitting documentation to HMRC, monitoring progress, and resolving queries via communication with customers or internal management.
• Engaging with stakeholders and customers to ensure high service levels.
• Following SOPs, SLAs, and managing KPIs.

Qualifications and skills required:

• Essential: Experience in freight forwarding, handling imports & exports in at least two multi-modal areas (Air, Land, Sea).
• Essential: Ability to learn new systems quickly.
• Essential: Positive attitude and commitment to continuous improvement.
• Essential: Strong customer service skills, confident communication (phone, written, verbal).
• Desirable: Experience in supervisory roles, leading and coaching teams.