Senior Implementation Manager (Veeva Vault) - R&D Advisory

Syneos Health; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Syneos Health in London, United Kingdom, is seeking a Senior Implementation Manager in its R&D Advisory group to oversee end-to-end implementation projects for clients. You will lead a team, ensure quality deliverables, and maintain strong client relationships.

You will coach staff, drive performance, engage in business development, and help shape project strategy while targeting billable utilization.

Qualifications

• Experienced people manager and workstream lead within the R&D Advisory Group overseeing end-to-end management of the implementation process and key deliverables for customers.
• Coach and supervise consulting staff, ensuring quality and timely deliverables.
• Proven expertise in management consulting in the life sciences, pharmaceutical/biotech sector or similar industry.

Responsibilities

• Lead creation of project deliverables, set expectations with the project team, and drive completion from start to finish.
• Recommend creative ideas based on data analysis and industry best practices.
• Support customer needs, design contingencies, and communicate project status to leadership.
• Participate in BD processes by writing and pricing proposals and contributing to pitches.
• Achieve billable utilisation targets and manage a book of business.

Job description

Senior Implementation Manager - R&D Advisory

Updated: July 27, 2026
Location: London, England, United Kingdom
Job ID:16971

There’s one thing you do that’s exceptional: lead.

In this role, you will serve as an experienced people manager and workstream lead within the R&D Advisory Group overseeing end-to-end management of the implementation process and key deliverables for customers. As a member of the management team, you will ensure a superior client experience while coaching and supervising the work of consulting staff team members. Leading by example, you will exhibit decision quality, action orientation, and resourcefulness as the primary steward of technical system implementation projects. This is an opportunity to:

• Lead the creation of system implementation project deliverables by quality checking work, setting expectations with the project team, delivering edits and feedback to team members, and driving deliverable completion from start to finish
• Recommend creative ideas based on data analysis, personal experience, and industry best practices
• Anticipate and support customer needs, concerns, and challenges through the design of alternatives and contingency plans
• Proactively communicate to keep program leadership informed of activities, team dynamics, project status, scope changes, potential risks, and business development opportunities
• Provide career advising to implementation staff team members by gathering project performance feedback, conducting performance reviews, and contributing meaningful feedback to internal promotion calibration sessions
• Participate in the BD process by writing and pricing proposals, and actively participate in the pitch
• Achieve billable utilisation targets and managed book of business in service to customer engagements
• Proven expertise in management consulting in the life sciences, pharmaceutical/biotech consulting industry or equivalent industry role
• Experience working with one or more R&D operational roles (clinical operations, regulatory, safety or similar discipline) either in industry or consulting
• GxP System Implementation and Validation experience

Desired Requirements:

• Experience supporting implementations of cloud-based enterprise software such as Veeva Vault, Oracle, Medidata or OpenText

Why Syneos Health?

Here, you're a part of the big picture. You will collaborate with colleaguesacross clinical and commercial disciplines to guide premarket development through post-market commercial strategy.Every project is a chance to solve a new challenge, learn from your colleagues, and advance your career. Thediversification and breadth of our new and existing partnerships create a multitude of career paths and employmentopportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to getbiopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts arecontributing to improving patients' lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers(Minorities/Females/Veterans/Disabled)

Discover what our more than 25,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients’ lives around the world. Selecting us as an employer secures acareer inwhich you’re guaranteed to:

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. To learn more visit syneoshealth.com .

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application.