Senior Implementation Manager (Veeva Vault) - R&D Advisory

Syneos Health Commercial Solutions; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Syneos Health in the United Kingdom is seeking an experienced people manager and workstream lead within the R&D Advisory Group to oversee end-to-end management of the implementation process and key deliverables for customers. You will coach consulting staff, ensure client satisfaction, and drive project success with a strong emphasis on decision quality and resourcefulness.

You will participate in business development, write and price proposals, and maintain billable utilization while leading by

Qualifications

• Proven expertise in management consulting in life sciences/pharma or equivalent.
• Experience with one or more R&D operational roles (clinical ops, regulatory, safety).
• Engagement management experience and ability to lead client deliverables.
• GxP system implementation and validation experience.

Responsibilities

• Lead end-to-end management of system implementation projects for customers.
• Coach and supervise consulting staff, delivering high-quality deliverables.
• Manage client communications, scope changes and risks proactively.
• Contribute to business development through proposals and pricing.
• Achieve billable utilization targets and managed book of business.

Skills

Management consulting

Engagement management

R&D operations experience

GxP System Implementation

Tools

Veeva Vault

Oracle

Medidata

OpenText

Job description

Description

There’s one thing you do that’s exceptional: lead.In this role, you will serve as an experienced people manager and workstream lead within the R&D Advisory Group overseeing end-to-end management of the implementation process and key deliverables for customers. As a member of the management team, you will ensure a superior client experience while coaching and supervising the work of consulting staff team members. Leading by example, you will exhibit decision quality, action orientation, and resourcefulness as the primary steward of technical system implementation projects. This is an opportunity to:

• Lead the creation of system implementation project deliverables by quality checking work, setting expectations with the project team, delivering edits and feedback to team members, and driving deliverable completion from start to finish
• Recommend creative ideas based on data analysis, personal experience, and industry best practices
• Anticipate and support customer needs, concerns, and challenges through the design of alternatives and contingency plans
• Proactively communicate to keep program leadership informed of activities, team dynamics, project status, scope changes, potential risks, and business development opportunities
• Provide career advising to implementation staff team members by gathering project performance feedback, conducting performance reviews, and contributing meaningful feedback to internal promotion calibration sessions
• Participate in the BD process by writing and pricing proposals, and actively participate in the pitch
• Achieve billable utilisation targets and managed book of business in service to customer engagements
• Proven expertise in management consulting in the life sciences, pharmaceutical/biotech consulting industry or equivalent industry role
• Experience working with one or more R&D operational roles (clinical operations, regulatory, safety or similar discipline) either in industry or consulting
• GxP System Implementation and Validation experience

Description

There’s one thing you do that’s exceptional: lead.In this role, you will serve as an experienced people manager and workstream lead within the R&D Advisory Group overseeing end-to-end management of the implementation process and key deliverables for customers. As a member of the management team, you will ensure a superior client experience while coaching and supervising the work of consulting staff team members. Leading by example, you will exhibit decision quality, action orientation, and resourcefulness as the primary steward of technical system implementation projects. This is an opportunity to:

• Lead the creation of system implementation project deliverables by quality checking work, setting expectations with the project team, delivering edits and feedback to team members, and driving deliverable completion from start to finish
• Recommend creative ideas based on data analysis, personal experience, and industry best practices
• Anticipate and support customer needs, concerns, and challenges through the design of alternatives and contingency plans
• Proactively communicate to keep program leadership informed of activities, team dynamics, project status, scope changes, potential risks, and business development opportunities
• Provide career advising to implementation staff team members by gathering project performance feedback, conducting performance reviews, and contributing meaningful feedback to internal promotion calibration sessions
• Participate in the BD process by writing and pricing proposals, and actively participate in the pitch
• Achieve billable utilisation targets and managed book of business in service to customer engagements
• Proven expertise in management consulting in the life sciences, pharmaceutical/biotech consulting industry or equivalent industry role
• Experience working with one or more R&D operational roles (clinical operations, regulatory, safety or similar discipline) either in industry or consulting
• GxP System Implementation and Validation experience

Essential Requirements

• Proven expertise in management consulting in the life sciences, pharmaceutical/biotech consulting industry or equivalent industry role
• Experience working with one or more R&D operational roles (clinical operations, regulatory, safety or similar discipline) either in industry or consulting
• Engagement management experience
• GxP System Implementation and Validation experience

Desired Requirements

• Experience supporting implementations of cloud-based enterprise software such as Veeva Vault, Oracle, Medidata or OpenText

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health?

Here, you're a part of the big picture. You will collaborate with colleagues across clinical and commercial disciplines to guide premarket development through post-market commercial strategy. Every project is a chance to solve a new challenge, learn from your colleagues, and advance your career. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)