Senior Implementation Consultant – FinTech (London)

Harrington Starr; Greater London; On-site; GBP 65,000 - 95,000; Full time

Job summary

Harrington Starr in London is seeking a Senior Implementation Consultant to join its Professional Services team. You will lead end-to-end client implementations, from discovery through go-live, collaborating with senior stakeholders to capture requirements and design effective CRM-based solutions.

You’ll facilitate workshops, conduct data validation, support testing and deliver product demonstrations to executives, while identifying risks and driving delivery excellence across engagements.

Qualifications

• Strong business analysis and requirements gathering skills.
• Excellent workshop facilitation and client-facing communication.
• Experience engaging with senior/executive stakeholders.
• Hands-on configuration and data validation experience in CRM environments.

Responsibilities

• Lead complex, end-to-end client implementations from inception through go-live.
• Facilitate discovery workshops and requirements gathering sessions.
• Bridge client business requirements with technical teams.
• Configure solutions, validate data and support testing/UAT.
• Deliver product demonstrations to senior client stakeholders.
• Identify and manage project risks, milestones and priorities.
• Review deliverables and maintain high-quality documentation.
• Collaborate with Solution Engineering to develop scalable solutions.
• Identify opportunities to improve Professional Services processes.

Skills

Business analysis

Workshop facilitation

Client-facing communication

Requirements gathering

Delivery-focused

Tools

Salesforce

Job description

Harrington Starr in London is seeking a Senior Implementation Consultant to join its Professional Services team. You will lead end-to-end client implementations, from discovery through go-live, collaborating with senior stakeholders to capture requirements and design effective CRM-based solutions.

You’ll facilitate workshops, conduct data validation, support testing and deliver product demonstrations to executives, while identifying risks and driving delivery excellence across engagements.