Senior IFA Administrator – Financial Planning Support

Bell Cornwall Recruitment; West Midlands; On-site; GBP 28,000 - 35,000; Full time

Job summary

Bell Cornwall Recruitment is seeking an experienced IFA Administrator to support Independent Financial Advisors at a boutique firm in Sutton Coldfield. This office-based role is not entry level and requires handling day-to-day admin with confidence.

Responsibilities include client communication, diary management for advisers, preparing packs, processing new business, and ensuring compliant documentation. A strong pensions/investments/ISAs knowledge base and excellent organisational skills are

Qualifications

• Previous experience as Financial Services Administrator within an IFA or financial planning firm.
• Experience using provider platforms and online systems to process new business, obtain valuations, manage existing policies and track applications.
• Good understanding of pensions, investments, ISAs and protection products.
• Excellent organisational skills and exceptional attention to detail.
• Strong communication and customer service skills.

Responsibilities

• Be the first point of contact for clients, providing a friendly and professional service by phone, email, and in person.
• Managing advisers' diaries and arranging client meetings.
• Preparing client meeting packs, valuations and review documentation.
• Processing new business for pensions, investments, ISAs and protection policies.
• Submitting applications and ensuring all documentation is accurate and compliant.
• Monitoring applications through to completion and keeping clients and advisers updated on progress.
• Using provider platforms to obtain valuations, process transactions, request information and service existing business.
• Liaising with investment platforms, pension providers and insurance companies to resolve queries and obtain information.
• Preparing paperwork for annual reviews and ongoing client servicing.

Skills

Financial Services

Pensions

Investments

ISAs

Protection

Organisation

Communication skills

Customer service

Tools

Provider platforms

Online systems

Job description

Bell Cornwall Recruitment is seeking an experienced IFA Administrator to support Independent Financial Advisors at a boutique firm in Sutton Coldfield. This office-based role is not entry level and requires handling day-to-day admin with confidence.

Responsibilities include client communication, diary management for advisers, preparing packs, processing new business, and ensuring compliant documentation. A strong pensions/investments/ISAs knowledge base and excellent organisational skills are