Financial Planning Associate

IDEX Consulting Ltd; Kingswood; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Company pension

DIS

Group income protection

Health cash plan

25 days holiday + Stats

Job summary

IDEX Consulting Ltd is seeking an experienced IFA Administrator to join our Kingswood-based team. The role involves providing comprehensive support to the adviser, managing the adviser’s diary, handling client queries, and ensuring seamless processing of client instructions and policy documents.

You will work with colleagues to ensure adherence to company procedures, act as a client contact in the adviser’s absence, and facilitate meetings and annual reviews.

Qualifications

• Experience in an IFA Administrator role is required.
• Strong diary management and client service skills.
• Knowledge of AML, auditing and regulatory procedures is desirable.

Responsibilities

• Provide personal support to the adviser and manage the adviser’s diary.
• Handle bespoke adviser queries and requests.
• Ensure timely execution of client instructions, cheques, contracts and policy documents.
• Collaborate to ensure adherence to company procedures and standards.
• Act as a point of contact for clients in the adviser’s absence and respond to queries.
• Book all client meetings including annual reviews.
• Prepare meeting packs and client correspondence.
• Process all sales paperwork from submission to completion and related administration for investments, pensions, protection, etc.
• Process fund switches online or by post.
• Open post daily and pass to other staff for action.
• Assist with mail merge tasks and maintain updated knowledge of company policies.

Skills

Attention to detail

Diary management

Client liaison

Regulatory compliance knowledge

Tools

Investment platforms

Job description

My client is currently looking for an experienced IFA Administrator to join their team in Kingswood.

KEY RESPONSIBILITIES

• Personal support to the adviser
• Monitor and manage the adviser’s diary
• Deal with all bespoke adviser queries and requests
• Ensure timely execution of client instructions, cheques, contract notes and policy documents
• Work with colleagues to ensure adherence to company procedures and standards
• Act as a point of contact for the client in the adviser’s absence and deal with client queries
• Book all client meetings including annual review meetings
• Meet and greet all clients
• Process change of agency & LOAs as per the adviser instruction form
• Pass policy information to the adviser / paraplanner
• Submit all forms and letters of instruction to product providers
• Communicate with product providers to track status of procedures
• Keep the adviser and client informed of progress of application through to completion
• Assist with the preparation of cases in readiness for the PIF to be sent to the PP queue, i.e. obtaining illustrations online or via telephone from providers, obtaining projections for existing pension plans, etc.
• Carry out all pre submission checks for compliance and AML documents ensuring valid and certified where applicable
• Process all sales related paperwork from submission to completion and any ongoing administration for all business areas, e.g. investments, pensions, protection, etc.
• Process fund switches online or via postal applications
• Open post daily and pass to other support staff
• Prepare meeting packs
• Assist with mail merge exercises
• Maintain an up to date knowledge of company policies and procedures

PERSON SPECIFICATION

• Required skills and experience: previous experience in an IFA Administrator role

BENEFITS

As well as a competitive salary the company offers a company pension, DIS, Group income protection, health cash plan, 25 days holiday + Stats and many more.