Senior ICT Infrastructure Specialist

Pearson Whiffin Recruitment Ltd; England; On-site; GBP 40,000 - 42,000; Full time

Job summary

A leading recruitment firm seeks a Senior ICT Infrastructure Specialist to enhance the infrastructure of its European operations. The role involves supporting ICT projects, ensuring system reliability, and fostering team growth. Candidates should possess a degree in IT, relevant experience, and strong communication skills, with a willingness to travel.

Qualifications

• Several years of practical experience in a similar role.
• Fluency in English; German is a plus.
• Willingness to travel moderately within Europe.

Responsibilities

• Support design, development and implementation of ICT infrastructure projects.
• Ensure stable operation of ICT systems and provide second-line support.
• Coach assistants and specialists in infrastructure.

Skills

Service-oriented

Strong organizational skills

Strong quality and security awareness

Strong business communication

Team player

Education

Degree-level specialist IT training

Tools

Broad specialist knowledge of hardware and software

Job description

Job Title: Senior ICT Infrastructure Specialist
Reporting To: ICT Infrastructure Manager
Direct Staff: None
Salary: £40,000 - £42,000
Objective of the Position
Work on projects to develop and improve the centrally installed infrastructure of FSE/PAGO within Europe. Ensure maximum effectiveness and efficiency (cost and uptime) across different platforms in Middleware, Operating Systems, Standard/Universal/Communication Software, and the hardware platforms these run on.
Duties

• Support the design, development, and implementation of ICT infrastructure projects in line with architecture standards, including storage, server, networking, and client-related projects.
  
• Support the operation and maintenance of ICT systems to ensure stable, reliable, and uninterrupted operation. This includes documentation, second-line support, change management, and upgrade planning.
  
• Contribute to the development of the ICT department by using, maintaining, and improving internal processes and services, following best practices.
  
• Align with business and ICT stakeholders by monitoring and reporting on KPIs, SLAs, and performance data.
  
• Provide timely feedback and updates to business users.
  
• Proactively solve IT issues and advise the business on structural resolutions.
  
• Monitor the network, storage, etc., to detect and prevent issues in advance.
  
• Coach assistants and specialists in infrastructure to support their growth.
  
• Coordinate the implementation of non-standard changes and projects as a project member or project manager.
  

Responsibility

• Support multiple business units across five or more international sites in Europe.
  

Required Skills, Abilities, and Knowledge
Specialised Knowledge (Education and Experience):

• Specialist IT training to at least degree level.
  
• Several years of practical experience in a similar role.
  
• Fluency in English (spoken and written); German is a plus.
  
• Broad specialist knowledge of relevant hardware and software.
  

Management Skills (Planning, Organization, and Integration):

• Strong quality and security awareness.
  
• Service-oriented and customer-focused.
  
• Structured and proactive work style.
  
• Good organizational skills.
  
• Willingness to travel moderately within Europe.
  

Social Skills (Communication and Teamwork):

• Service-oriented with strong business communication skills.
  
• Willingness to travel as needed.
  
• Flexibility to work in a dynamic, international environment.
  
• Team player with international collaboration experience.
  

If you are looking for a new role, please apply now and we will be in touch within 48 hours.
Pearson Whiffin Recruitment - IT Division.