Enable job alerts via email!

Senior HVAC Technician Heat Pumps - Trane UK Ltd

Energy Job Search

City of Edinburgh

On-site

GBP 30,000 - 45,000

Full time

5 days ago

Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

Trane UK Ltd is seeking a Senior HVAC Technician specializing in heat pumps to deliver exceptional service and support. This role requires strong technical abilities coupled with excellent interpersonal skills. You'll be instrumental in maintaining high standards of customer care and operational processes within a dynamic team environment, contributing significantly to overall customer satisfaction.

Benefits

Competitive salary and benefits

Company vehicle

Healthcare and life insurance

Structured induction plan

Fast-paced working environment

Qualifications

Proven experience in service or field-based technician roles.
Right to Work status confirmed for the UK.
UK driver's license is required.

Responsibilities

Diagnose system problems during service visits.
Perform Planned Preventative Maintenance (PPM) and warranty work.
Build strong customer relationships.

Skills

Customer service skills

Analytical thinking

Problem-solving abilities

Communication skills

Technical proficiency

Education

F-Gas certification

Tools

Diagnostic software

MS Office Suite

Join to apply for the Senior HVAC Technician Heat Pumps - Trane UK Ltd role at Energy Job Search

6 days ago Be among the first 25 applicants

Join to apply for the Senior HVAC Technician Heat Pumps - Trane UK Ltd role at Energy Job Search

At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Position Overview

The HVAC Senior Technician is responsible for providing exceptional customer service and technical support. This role plays a crucial role to deliver the highest standards of service in the most efficient manner to maintain customer plant and equipment as installed on site covered by our maintenance and service contract. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational technical processes, whilst coaching and supporting the team in the region.

Key Responsibilities

Customer and Technical:

Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits.
Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads.
Build and maintain strong relationships with customers, acting as a trusted point of contact.
Collaboration with Service desk, Sales, and Operations Team: Establish strong communication channels to share key customer insights.
Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
Reporting and Analysis: Generate regular reports on completed invoiced work orders.
Customer Relationship Management: Foster strong relationships with customers through exceptional customer service.
Communications with supervisors, regions service managers and other senior technicians, and customers on updates and to drive continuous improvement.

Internal Controls And Administration

Proven experience in service or field-based technician role.
Strong knowledge of customer service principles.
Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences
Effective communication skills
Analytical thinking and problem-solving abilities.
Proficiency in using, Apps, diagnostic software, and MS Office Suite.

Skills And Capabilities

People and communication skills with a positive mindset
Able to work with minimal supervision.
Appropriate skilled based certificates with F-Gas
Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays
Proficient in using Microsoft Office Suite.
UK Drivers licence as a company vehicle will be allocated
Right to Work status confirmed for Country of application.

You Can Look Forward To

Competitive salary and benefits including pension, healthcare, life insurance and wellbeing platforms.
Company vehicle
A fast-paced working environment
An excellent working culture and community
A structured induction plan with continued learning and development.
A key role where you can make a direct contribution to our business.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Management and Manufacturing
Industries
Staffing and Recruiting

Referrals increase your chances of interviewing at Energy Job Search by 2x

Get notified about new Heating Air Conditioning Technician jobs in Edinburgh, Scotland, United Kingdom.

HVAC Apprentice-Technician - Midlands and North - Trane UK Limited