Senior Human Resources Advisor

The HR Operations team at the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH) provides an HR advisory service to line managers across a full spectrum of HR and employment matters across the hospital.

Our vision is 'the best care for every patient', and none of what we do would be possible without the skills, talent, care and compassion of well over 10,000 who make up 'Team NNUH', and who deserve the very best experience as colleagues working at one of the biggest employers in the county.

We are proud to provide an HR service that supports staff to deliver exemplary care for every patient. If this inspires you and you share our values, we really want you to join our team.

If you are an experienced and confident HR Professional with significant experience in managing complex HR and Employee Relations cases (across misconduct, grievance, capability and change management), and you're seeking a part-time role in a dedicated and friendly team, then this is likely to be an appealing and exciting opportunity for you!

Main duties of the job

Within the HR Operations team, we work hard to deliver an outstanding service to NNUH's managers. We need a confident and experienced professional who can bring their wealth of experience to further enhance an already high-performing team of Senior HR Advisors.

The role involves providing HR advice to line managers on a wide range of matters through the application of Trust policies, interpretation of UK employment law, and best practices across all levels of staff.

You will be highly professional, and a confident communicator with excellent interpersonal and problem-solving skills. You must be able to demonstrate positive outcomes of managing complex and sensitive casework, and working independently to autonomously manage your workload. Experience of change management including restructures and redundancy will be essential too.

You will play a key role in championing the NNUH People Promise and our PRIDE values.

While this role can be worked hybrid, applicants must be available to attend site at short notice (sometimes within the same working day). Please only apply if you are able to attend site in Norwich or across Norfolk at short notice.

Interviews will be held on Tuesday 06 May 2025.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job responsibilities

• Communicate complex and contentious information to a wide range of managers and staff at all levels of the organisation, e.g. explaining Terms and Conditions, advising on misconduct, Dignity at Work and performance issues, Right to Work in the UK queries, attendance management and organisational change.
• Autonomously manage individual cases adhering to Trust and HR policies and legislation. Interpret and analyse individual rights and responsibilities which fall outside the parameters of Trust policies and require the interpretation and application of employment law.
• The post holder will assess the risks, legal and moral implications and financial impact when making decisions regarding casework, e.g. misconduct matters and termination of employment contracts, and advise these to the manager where it is necessary to act outside of these parameters.
• Advise managers on the procedural or legal implications of their decisions at any meetings where there are concerns raised by or about staff, including (but not limited to) misconduct, grievance, capability and appeal hearings, including those decisions which could result in dismissal.
• Coach, support and advise managers regarding investigation meetings and practices.
• Support managers to prepare letters and notes of meetings, to communicate complex and sensitive issues.
• Complete required logging systems in a timely manner to ensure reporting requirements are met in line with departmental and Trust guidance, and to reflect accurate HR information.
• The post holder will access confidential personnel and payroll data systems in accordance with departmental and Trust Policies, and be involved in the preparation, analysis, interpretation and reporting of appropriate Human Resources management information.
• Write and update HR policies, toolkits and management guidance for organisational wide application.
• Provide training, coaching and advice to managers on the implementation of new policies and procedures, and write and present training programmes for managers and staff. This could include presentations, workshops and formal training events based upon HR policies or ad hoc issues.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please note that this advertised position, which is part of occupation code 3571 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.

Person Specification

Qualifications

• CIPD Level 7 post-graduate qualification, actively working towards completion of this qualification, or equivalent experience.

Experience

• Significant experience and extensive knowledge of HR practices managing complex Human Resources cases, e.g. misconduct, grievance, and capability.
• Evidence of using own initiative to solve problems outside of policy guidance.
• Experience of advising on consultation and organisational change practices.

Skills

• Demonstrable knowledge of current UK employment law, interpretation and practical implementation.
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion.
• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Head of HR Operations and Corporate Policy

£37,338 to £44,962 a year, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working, Home or remote working.