Senior Human Resources Advisor

HR Recruit; Bradford; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

HR Recruit is expanding its consultancy team and seeks an experienced HR professional to provide pragmatic, legally compliant ER guidance to line managers across client organisations. You will coach managers to resolve Employee Relations issues promptly while maintaining strong working relationships.

The role is full time, with one Saturday per month in the office and flexible hours. Salary is £35,000–£40,000 depending on experience, plus excellent benefits.

Qualifications

• Three or more years' HR advisory experience with exposure to complex ER issues.
• Degree in HR or business-related subject, or CIPD Level 5, or management/legal qualification.
• Strong knowledge of employment legislation and policy application.
• Proficient with Office 365 applications and case management systems.

Responsibilities

• Provide HR advice online and by phone to line managers on ER issues.
• Escalate complex cases to appropriate colleagues and manage cases to resolution.
• Coach HR Advisers and Assistants on complex cases and guidance.
• Support HR transformation projects and ad hoc initiatives.

Skills

HR advisory experience

Employee relations

Stakeholder communication

Education

HR degree or CIPD Level 5

Tools

Microsoft Office

SharePoint

Job description

Full time, 1 day in the office, 4 days WFH

HR Recruit is working with an expanding consultancy organisation to recruit an experienced HR professional to join a growing team. The purpose of the role is to provide pragmatic, commercial, legally compliant and solution-orientated HR advice and guidance to line managers within our client businesses. They coach line managers to address and resolve Employee Relations issues with their teams promptly, in a manner that preserves the manager/employee relationship and builds competency and performance at all levels within the client's organisation.

Role responsibilities

• Providing HR advice and guidance online and by telephone to our clients' line manager community across the full spectrum of ER issues, including dismissals, grievance/appeals and other complex scenarios.
• Escalating complex, risky or sensitive cases to appropriate colleagues, who may be in-house or sit within the client's business.
• Proactively and effectively managing ER cases, ensuring that key interventions such as suspensions are kept to a minimum and other case management events are progressed robustly without delay.
• Providing HR advice in line with client-specific service level agreements and business rules.
• Capturing and tracking all advice provided on the in-house case management system.
• Acting as a mentor or escalation point for HR Advisers and HR Assistants, providing supportive guidance on complex cases or taking over cases once they escape beyond their role scope.
• Coaching in-house colleagues and supporting managers in our client businesses through the management of people issues, including commercially sensitive situations and how to handle the more "difficult conversations".
• Supporting occasional and ad hoc projects, be they in-house or to support HR transformation within our client businesses.

Person specification

• Degree qualification in HR or a business-related subject, or CIPD Level 5 qualified, or Management or legal qualification
• Three or more years' HR experience within an advisory role having had significant exposure to complex ER issues.
• In-depth knowledge of employment legislation, solid experience in the application of company policies and procedures.
• Proficient with and comfortable using telephony and computer systems, particularly the Microsoft Office suite (Outlook, Word, Excel, One Drive, SharePoint etc.).
• Confident to communicate with managers and business owners at all levels, with a style that is clear, engaging, coaching and collaborative.
• Able to engage with and influence a wide range of service users.
• A committed team player who is driven to continuously improve and to encourage and support colleagues.
• Ability to work flexibly to deadlines and respond positively and constructively to feedback.

You will be required to work one Saturday each month, with a day off in lieu during the week. In addition, you will work one bank holiday per year (excluding Christmas). Flexible working hours are available. In return, the role offers a salary of £35,000-£40,000, depending on experience, along with an excellent benefits

The salary banding advertised is a guideline, the remuneration offered will be commensurate upon experience.