HR Manager

RCK Partners; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

RCK Partners seeks an experienced ER specialist to join our small People & Operations team in London. You will advise managers across the business on complex employee relations, ensuring compliance with UK employment law and best practice while handling sensitive cases with discretion.

Working closely with the Head of Recruiting/HR Manager, you will support recruitment, onboarding, engagement and HR initiatives while maintaining an office-first policy requiring five days a week in the office.

Qualifications

• 5+ years' experience managing employee relations matters.
• Strong knowledge of UK employment law (Ireland, Dubai a plus).
• Experience in professional services, consultancy, financial services, technology or high-growth businesses.
• Experience partnering with managers and influencing decisions.
• Excellent communication and stakeholder management.
• Strong organisational skills with the ability to manage multiple priorities.
• Embraces technology and AI-enabled tools while maintaining confidentiality.

Responsibilities

• Lead and manage a broad range of employee relations matters, including disciplinary investigations, grievances, performance and capability, absence, probation reviews, flexible working requests and exits.
• Ensure all matters are handled fairly, consistently and in line with employment legislation and company policies.
• Coach and support managers through challenging conversations and people issues.
• Run monthly training sessions on the above topics.
• Challenge constructively while maintaining strong stakeholder relationships.
• Ensure accurate and compliant employment documentation and records.
• Work closely with the Head of Recruitment/HR Manager to contribute to recruitment, onboarding and engagement initiatives.

Skills

Employee relations

HR advisory

Stakeholder management

Communication

Organisational skills

Confidentiality

Problem solving

Job description

The Role

This is a hands-on role in our small people & ops team with a strong employee relations focus to work alongside the Head of Recruiting/HR Manager while the Group Head of People & Operations is on mat leave.

You will be the trusted advisor to managers across the business, supporting them through the full employee lifecycle whilst ensuring compliance with employment law and HR best practice. You will be comfortable managing complex people matters independently and confident providing clear, pragmatic and commercially focused advice.

This role will suit an ER specialist, ER advisor, experienced HR professional or in house employment law specialist who enjoys solving complex people issues, providing pragmatic commercial advice and supporting a high-performing, growing business.

Although the role has a strong employee relations focus, we are looking for someone who enjoys getting involved across the full employee lifecycle. This is a great opportunity for an individual who wants to bring new ideas to life and leave a genuine mark on a growing business.

Key Responsibilities

• Lead and manage a broad range of employee relations matters, including: Disciplinary investigations and hearings, grievances,performance and capability management, absence management, probation reviews, flexible working requests, exits.
• Ensure all matters are handled fairly, consistently and in line with employment legislation and company policies.
• Coach and support managers through challenging conversations and people issues.
• Run monthly training sessions on above mentioned topics.
• Challenge constructively where required whilst maintaining strong stakeholder relationships
• Ensure accurate and compliant employment documentation, including contracts of employment, offer letters, contractual amendments, side letters and associated employee records.
• Work closely with the Head of Recruitment/HR Manager to contribute to recruitment, onboarding, employee engagement and other people related initiatives where needed or whilst the other team member is off.

About You

Essential Experience

• Previous experience in an ER specialist, ER advisor, HR Business Partner, HR Manager or HR Advisor role.
• At least five years' experience managing employee relations matters. You should be able to demonstrate sustained ownership and talk in detail about complex cases you've personally taken from start to finish, including the decisions you made and outcomes you reached.
• Strong working knowledge of UK employment law plus ideally Ireland, Dubai.
• Experience within professional services, consultancy, financial services, technology or another high-growth business.
• Experience partnering with managers and influencing decision-making.
• Excellent communication and stakeholder management skills.
• Strong organisational skills with the ability to manage multiple priorities simultaneously.
• Embraces technology and AI-enabled tools to work more effectively, while applying appropriate human judgement, maintaining confidentiality and recognising the limitations.

You will be:

• Hands-on and keen to help out where necessary.
• Pragmatic and commercially minded.
• Comfortable operating in a high-accountability environment.
• Confident managing sensitive and complex people matters.
• Resilient, responsive and solutions-focused.
• Highly organised with strong attention to detail.
• Able to build credibility quickly with both managers and employees.

Working Pattern

RCK operates an office first policy. Successful candidates will be expected to maintain an office presence across five days per week. For part-time employees, this may be achieved through reduced daily hours.