The Senior HRIS Analyst is responsible for the administration, configuration, and ongoing maintenance of Workday and supporting HR technology. This role will deliver a comprehensive and professional global Workday/HR technical service to managers and employees in line with our Service Level Agreements to ensure the smooth day to day operation but will also support on change and release management.
The successful incumbent will bring with them the prior experience of embedding Workday will have experience of working in fast-paced, highly commercial and entrepreneurial environments. Additionally, you will have experience of delivering beyond the day to day and working with the HR Leaders and other Centres of Expertise to deliver wider HR strategic initiatives and priorities. This role will report directly to the Global HRIS Team Lead based in the UK.
Key Accountabilities
- Manage and maintain the configuration of Workday modules
- Act as a functional and technical expert for Workday, supporting end users with their requests
- Partner with the HR Team in the analysis, development, implementation and support of allocated HR projects & changes
- Support automation and process improvements across all HR Systems
- Facilitate cross-functional team discussions and decision-making by asking insightful questions to uncover true needs and brainstorm effective solutions. Understand the broader context and effectively communicate the impact of HR system and process changes.
- Analyse and prioritize requirements to ensure alignment with business objectives.
- Develop clear and concise requirement documents, including use cases, user stories, and functional specifications.
- Develop and execute test plans, test cases, and test scripts to ensure software quality.
- Coordinate / manage configuration changes ensuring all changes are documented, reviewed, and approved according to change management policies.
- Develop project plans, including timelines, milestones, and resource allocation.
- Regularly update stakeholders on project status, highlighting progress, risks, and issues.
- Stay updated with the latest Workday releases and features, and lead on assessing impacts and deploying release configurations. Develop and maintain Roadmap for functional area.
- Support on ensuring that Workday is fully integrated with key business systems
- Address complex and ambiguous issues and requests by applying analytical and reasoning skills to devise creative solutions
- Perform detailed manipulation of complex data via tools such as spreadsheets and EIB's
- Lead with best practices and modern trends or approaches.
- Maintain the available employee guidance ensuring all content is accurate, up to date and fit for purpose
- Support training and engagement to ensure our key stakeholders are fully utilizing Workday
- Provide support for ad hoc projects as required
- Take all reasonable steps to ensure appropriate confidentiality and ensure compliance needs are met
- Ensure your own continuous professional development by participating in external networking/conferences/associations/groups
- Support and mentor HRIS analysts
- Maintain a positive and solution-oriented approach to work, providing open and honest feedback.
- In all internal and external contact, present a professional and positive image of the HR and the company maintaining mutually constructive, positive and beneficial relationships.
Knowledge, Skills & Experience
- Strong knowledge of Workday HCM.
- Good knowledge of Recruiting and other Workday modules
- Excellent technical skills across a wide range of technology products
- An inquisitive and challenging mind, with an interest in questioning and improving the "as is"
- Excellent operational skills e.g. processes, procedures, data analysis
- Excellent HR experience and knowledge
- Client focused
- Ability to work collaboratively and manage multiple priorities and deliver results.
- Takes personal responsibility to deliver results
- Communication and stakeholder management
- Ability to manage service standards