Senior HR Advisor

TN United Kingdom; Birmingham; On-site; GBP 28,000 - 30,000; Full time

Job summary

An established industry player is seeking a Senior HR Advisor to lead their advice team in Birmingham. This full-time role involves managing a team, providing high-quality HR services, and ensuring compliance with employment law. The ideal candidate will possess strong communication skills and a proactive approach to employee relations. With a focus on delivering exceptional HR support, this position offers a competitive salary and the opportunity to make a significant impact in a dynamic environment. If you thrive in a collaborative setting and are passionate about HR, this is the perfect opportunity for you.

Qualifications

• Experience as a HR advisor and administrator is essential.
• Strong knowledge of employment law and ER case management.

Responsibilities

• Manage a team delivering high-quality HR advice services.
• Conduct investigations into grievances and disciplinary cases.

Skills

HR Advisory

Employee Relations

Microsoft Office

Employment Law

Communication Skills

Multitasking

Education

Maths GCSE

English GCSE

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft PowerPoint

Job description

Social network you want to login/join with:

Senior HR Advisor, The Royal Town of Sutton Coldfield

Client:

Location:

The Royal Town of Sutton Coldfield, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

baf482b1488c

Job Views:

4

Posted:

28.04.2025

Expiry Date:

12.06.2025

Job Description:

An excellent opportunity has arisen for a Senior HR Advisor within an independent Human Resource Support Specialist based in Birmingham in the West Midlands. This is a full-time role based in our clients’ Sutton Coldfield office.

About the company

Our clients’ services are designed specifically to help businesses of any size benefit from outsourcing all or part of their HR function. They understand that Human Resource Management is an area that many companies find a minefield and incredibly time-consuming. Their unique approach has earned them an excellent reputation within the marketplace for providing first-class solutions to both public and private sectors.

About the role

Our client is looking for an excellent HR Advisor who will be the Senior/Team Leader for our advice team. The ideal candidate will be enthusiastic, solution-focused, and will understand how internal processes, collaborative working, and pragmatic advice combine to deliver an excellent HR Service to their clients.

Key Responsibilities

• Manage a small team of administrators and junior advisors in the delivery of a high-quality HR advice service to their clients
• Be a point of contact for queries received in the office, either HR related or general enquiries.
• Manage an active and ever-changing employee relations caseload
• Provide senior support to Advisors and Administrators regarding queries
• Administer HR documents such as policies and procedures, recruitment administration, contracts of employment, producing letters relating to formal proceedings and general correspondence
• Offer support and advice to clients in managing sickness absence and/or holding formal/informal meetings, including attending meetings and producing necessary paperwork
• Conduct investigations into grievances, disciplinary, or capability cases and produce reports and recommendations
• Attend hearings to present investigation findings or advise panel members on process
• Ensure arrangements for formal hearings are completed, including scheduling and communication
• Maintain HR databases and client records with accurate information
• Support clients on-site as needed, with willingness to travel locally
• Provide general office administration support to ensure smooth operations

Supervisory responsibilities

• Coach, mentor, and develop staff, including overseeing new starters
• Provide oversight and direction to your team
• Manage and record attendance, sickness, and leave
• Ensure the security of all personal and sensitive data

About you

To be successful, you must have / be:

• Maths and English GCSE
• Experience as a HR advisor and administrator
• Proficient in Microsoft Office, especially Word, Excel, Access, and PowerPoint
• Experience interpreting policy and resolving ER cases effectively
• Experience managing ER issues and advising managers up to senior levels
• Strong knowledge of employment law
• Excellent verbal communication skills
• Ability to work independently and multitask
• Flexible working approach

About the rewards

The role offers a 37.5-hour workweek, based in the office, Monday to Friday, 9 am to 5 pm, with a salary of £28,000 to £30,000 per annum.