Senior Housing Standards Officer

Wirral Council; West Kirby; Hybrid; GBP 36,000 - 46,000; Full time

Benefits offered by this job

Essential car user allowance

Tools and Technology to support field

Ongoing Training and leadership

CPD training for professionals

Career progression through competency框

Job summary

Wirral Council seeks Senior Housing Standards Officers to drive housing enforcement across the Borough. The role combines site visits with office/home working and offers progression through a competency framework.

We welcome applications from those aiming to return to work and those with a track record in Mandatory HMO, Selective Licensing, damp & mould issues, and powers under the Renters Rights Act. Recruitment supports training and development.

Qualifications

• Experience in housing enforcement and related legislation.
• Ability to mentor junior officers and handle complex caseloads.
• Strong knowledge of Housing Act powers and enforcement procedures.

Responsibilities

• Lead complex inspections and statutory enforcement actions.
• Interview suspects, brief legal officers, and prepare court cases.
• Mentor less experienced officers and provide guidance on enforcement.
• Attend tribunals and public enquiries as required.
• Work across sites with office and home-based elements.

Skills

Interpersonal skills

Customer focus

Housing enforcement experience

Tools

Microsoft Office

Teams

Case management systems

Job description

Want to make a real difference to standards in the private rented sector? Wirral Council has full and part-time roles available with various working hours for Senior Housing Standards Officers with proven experience working in housing enforcement. Maybe you are someone wishing to return to the workforce in this role.

In this role you’ll help keep residents safe, tackle hazards including damp and mould and use your professional judgement to drive improvements across the Borough – while helping continuously help shape services as part of the Renters Rights Act.

We have excellent prospects for those wishing to progress from Housing Standards Officers to a more senior level via a competency framework along with training and support to help you progress your career here in Wirral.

We are open to full or part-time hours and will consider flexible patterns (including compressed hours where service needs allow. The role is a mix of sites visits and office/home working.

About the Role:

We have a new opportunity within our Housing Standards Team to drive forward our housing agenda and passion to support our customers as we implement the new legislation in the Renters Rights Bill.

Your Team: You’ll join a supportive Housing Standards Team that shares learning, carries out joint visits on higher risk cases and works closely with colleagues in legal and partner agencies to achieve the right outcomes for residents.

In these roles, you'll be responsible for mentoring less experienced housing standards officers in their development into confident enforcement officers across the Borough by working pro-actively, providing advice and guidance, undertaking more complex property inspections.

You will undertake more complex caseloads for statutory enforcement using relevant housing legislation, conduct interviews, brief legal officers, prepare cases for court and attend tribunals, court hearings and public enquiries as required.

About the Candidate:

We would like to hear from you if you want to drive Properties, and private sector housing and have experience (or a clear interest in developing experience) across areas including Mandatory HMO and Selective Licensing, , Empty Properties, and our response to damp & mould complaints as well as being at the forefront of using our new renters Rights Act Powers, and the revised HHSRS.

Ultimately, we are looking for candidates who have a passion to drive up standards.

We would welcome candidates who have a demonstrable and strong track record in housing enforcement and want to develop their careers in a board multi-disciplinary environment where training and development of individuals is key.

You should be customer focused with excellent interpersonal skills as well a detailed practical knowledge of the legislative powers under the Housing Act; sound knowledge of building construction and competence using Information and Communication Technology, including Microsoft Office, & Teams and case management systems.

What we offer:

• Regular professional supervision, case discussions and support on complex enforcement activity
• Essential car user allowance
• Tools and Technology to support field work
• Ongoing Training and opportunities for, housing enforcement emerging legislation and leadership development skills
• CPD training for those registered with a professional body such as CIEH

For more information or an informal discussion regarding this vacancy, please contact Thomas Edwards, Housing Standards Manager, via email [e-mail]