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Senior Housing Benefit Officer
Essential Employment
London
On-site
GBP 1,000
Full time
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Job summary
An established industry player is seeking a Senior Housing Benefit Officer to lead a dedicated team in North London. This vital role involves overseeing the administration of housing benefits for approximately 21,000 vulnerable households, ensuring compliance with regulations and fostering a collaborative work environment. The successful candidate will engage with residents and stakeholders, monitor service performance, and implement necessary improvements. This position offers a unique opportunity to make a significant impact in the community while working in a supportive and dynamic setting.
Qualifications
- Experience in managing teams and delivering housing benefits.
- Strong understanding of housing benefit regulations and compliance.
Responsibilities
- Manage a team delivering financial assistance for vulnerable residents.
- Ensure effective administration and high service delivery standards.
Skills
Education
Job description
Senior Housing Benefit Officer needed in North London Paying £18.21 per hr Ref 012812
Full time hrs on a temporary basis
- Manage a team responsible for delivering financial assistance towards rent, council tax, and social care costs for approximately 21,000 households (1 in 5) who are the most vulnerable residents in the Borough.
- Ensure the efficient and effective administration of housing benefits, maintaining high standards of service delivery.
- Oversee the submission and presentation of housing benefit appeals, ensuring compliance with relevant regulations and policies.
- Provide guidance and support to team members, fostering a collaborative and productive work environment.
- Monitor and evaluate the performance of the housing benefit service, implementing improvements where necessary.
- Engage with residents and stakeholders to address concerns and provide information about housing benefits and related services.
- Maintain accurate records and reports on housing benefit activities and outcomes.
If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
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