Senior Housekeeping Lead — Luxury Hotel

Aldwark Manor Estate

Alne

Remote

GBP 30,000 - 34,000

Full time

7 days ago

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Benefits offered by this job

Apprenticeship opportunities

Gym access

Gratuities share

Hospitality Rewards

Employee assistance

Free meal

Refer a friend bonus

Free golf

Uniform provided

Additional holidays after 3 years

Food & Beverage discount

Job summary

Aldwark Manor Estate in a picturesque setting between York and Harrogate is seeking an experienced Assistant Head Housekeeper to support the housekeeping operation and leadership of the team. You will help maintain the property to the 4 Silver Star AA standard and oversee guest rooms and public areas in the absence of the Head Housekeeper.

The role offers full-time hours, a structured environment, and opportunities for development within a private hotel and golf estate.

Responsibilities

To ensure that high standards of cleanliness are maintained throughout the hotel, with the supervision and inspection of all guest rooms and areas.
To be fully aware of all hotel services and activities.
To allocate areas of cleaning on a daily basis fairly, in accordance with hotel procedures and hotel business.
To be fully aware of linen procedures and assist with linen stocktakes as required.
To ensure the correct use of cleaning agents on all surfaces.
To assist with the periodic cleaning of areas as requested.
To be fully aware of, and strictly adhere to, security procedures laid down by the hotel and company. This to include keys, stock and property.
To record and report all faults and damage arising to Maintenance.
To ensure all housekeeping equipment is used safely and effectively.
To ensure on all occasions you observe safe and hygienic working practices in order to satisfy Health and Safety at Work and other statutory legislation.
To assist with the housekeeping operation as necessary, i.e. servicing of guest rooms etc.
To record, report and process lost property according to hotel procedures.
To assist with the training of team members
To be fully aware of and adhere to Health and Safety and fire procedures
To be fully aware of and comply with hotel and company rules and regulations as identified in the team member handbook.
Team working
The ability to take the initiative
Organisation and thoroughness: preparing bedrooms in the minimum length of time whilst respecting internal hotel procedures