Senior Housekeeping Assistant

The Royal Household; Windsor; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

25 days annual leave

30 days after long service

Non-contributory pension (15%)

Complimentary lunch on-site

Parental leave options

Volunteer days

Staff discounts

Admission tickets across locations

Job summary

The Royal Household at Windsor Castle is seeking a Housekeeping Supervisor to lead a small team and oversee the day‑to‑day housekeeping operations across royal residences. Based in Windsor, you’ll motivate staff, ensure the highest standards of presentation, and support the broader housekeeping and events calendar.

You’ll plan rotas, monitor room preparation for functions and accommodation, travel to other royal residences as needed, and develop your team through on‑the‑job training.

Qualifications

• Previous housekeeping experience with leadership potential.
• Ability to plan rotas and manage multiple deadlines.
• Meticulous attention to detail and high standards of presentation.
• Strong communication and stakeholder relationship skills.
• Confident, professional, and a proactive team player.

Responsibilities

• Oversee day-to-day housekeeping and prepare rooms for functions and events.
• Plan and prioritise tasks alongside a busy events calendar.
• Manage rotas, logistics and resources to support housekeeping services.
• Lead by example, train staff on the job, and develop the team.
• Support front-of-house duties and participate in the broader department activities.

Skills

Leadership

People management

Organisation

Communication

Team player

Tools

MS Office

Job description

45 hours per week, 5 days out of 7 (Monday to Sunday)

About the role

It's leading the way to deliver exceptional results

It’s feeling proud of your contribution. And it’s joining the professional team behind an outstanding hospitality service.This is what makes a career at the Royal Household so different.

The Master of the Household’s Department handles all aspects of hospitality across the Royal residences.

Based at Windsor Castle, you’ll supervise a small team of Housekeeping Assistants. In avaried and dynamic role, you’ll oversee the team’s day-to-day activities, and motivate them to achieve the highest standards of presentation time and time again.

Key responsibilities:

• You'll monitor day-to-day duties and oversee the efficient preparation of rooms for functions, events and accommodation.
• You’llplan andprioritisealongside a busy calendar of events, and whether managingrotas, logistics or resources, you’llensure your team are in placeand readyto support the housekeeping services.
• You'll also support the wider department taking on front-of-house duties and supporting the busy event schedule.
• People management will be a large part of the role too; you’ll support the ongoing personal development of a highly dedicated team.
• You’ll also lead by example, training ‘on-the-job’ and guiding those around you to develop their skills.

And by encouraging ideas and adapting to each new situation, you’ll be a driving force behind the housekeeping team.

This is an accommodated position. Although principally based at Windsor, the role will see you and your team travelling to and working at other royal residencies throughout the year.

About you

Essential Criteria

• You’ll have previous housekeeping experience already and, being committed to the industry, you’ll be looking to take the first step in your leadership career.
• With an in-depth knowledge of housekeeping techniques and a meticulous eye for detail, you can be relied on to deliver to the highest standard.
• You’re highly efficient and organised, able to balance multiple deadlines and adapt to changing needs, all of which will be critical to your success.
• Your people management capability makes you stand out, and you’ll be passionate about developing and motivating those around you.
• As a confident and professional communicator, you’ll also be able to build strong working relationships with internal and external colleagues alike.
• As a natural team player, seeing the team working together seamlessly to achieve amazing results will give you the greatest satisfaction.
• Confident in the use MS Office to help create rotas, checklists, and work plans, you’ll ensure tasks are clearly defined, well-coordinated, and delivered on time.

We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.

• Enjoy 25 days annual leave, rising to 30 days (plus bank holidays) dependent on the length of time you have worked for us.
• Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish)is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
• We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
• Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.

Find out more about the full range of benefits available to our employeeshere.