Senior Housekeeper

OUH; Oxford; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking a Senior Housekeeper for the Surgical Emergency Unit (SEU) Triage at John Radcliffe Hospital in Oxford. The role focuses on maintaining a clean, welcoming patient environment and supporting the nursing team with delivering meals and beverages.

Candidates should be proactive with strong organisational and communication skills, able to work well with the housekeeping team across SEU wards, and committed to delivering compassionate

Qualifications

• Literate, articulate and numerate.
• Effective use of spoken English.
• Knowledge of COSHH and Infection Control Policies or ability to undertake training in this area.
• Basic Computer Skills.
• Experience in the acute NHS.
• Previous experience as House keeper or in similar role.
• Ability to upscale and communicate effectively verbally and in writing effectively.
• Good team player.
• Demonstrates initiative and ability to prioritise.
• Flexible and adaptable in his/her work to situations.

Responsibilities

• Work as an integral part of the ward team ensuring a high quality service to patients and liaise with nursing team, patients and families.
• Keep unit clean and tidy, assist with ordering food and beverages for patients, ensure stock is adequately ordered and tidied away, work as part of a housekeeper team across the SEU wards.
• Regular audits, supporting nursing team, reporting and maintenance of area including equipment.

Skills

Spoken English

Literacy & numeracy

Basic IT skills

Teamwork

Communication

COSHH knowledge

NHS experience

Prioritisation

Flexibility

Willingness to train

Job description

Main area Senior Housekeeper Grade Band 3 Contract Permanent: Monday - Friday (occasional weekends may be required) Hours Full time - 37.5 hours per week (Monday - Friday (occasional weekends may be required)) Job ref 321-SW-8248453-B3-EXT

Site SEU Triage Town Oxford Salary £25,760 - £27,476 per annum pro rata Salary period Yearly Closing 22/10/2026 23:59

Job overview

An exciting opportunity has arisen for a Senior Housekeeper on the Surgical Emergency Unit (SEU) Triage at the John Radcliffe Hospital!

We are looking for an enthusiastic person with excellent organisational skills to join our team. The main focus of this role is to maintain a pleasant and welcoming environment for patients and families by ensuring the unit is kept clean, tidy and well stocked. The role also involves supporting the nursing team with the delivery of patient food and beverages.

The successful applicant will be proactive and able to work with the public in a fast-paced environment, with excellent communication and organisational skills. The successful applicant will also work well with our well-established housekeeping team across the SEU wards, to ensure the efficient working across all departments.

If you are highly motivated, compassionate, with a desire to progress and develop your skills within a challenging working environment, we would welcome your application.

Main duties of the job

The main duties of House keeper is to work as an integral part of the ward team ensuring a high quality service and environment to patients and liaise with, nursing team, patients and families.

Keeping unit clean and tidy, assisting with order food and beverages for patients, ensuring stock is adequately ordered and tidied away, working as part of a housekeeper team across the SEU wards, regular audits, supporting nursing team, reporting and maintenance of area including equipment.

Working for our organisation

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel .

Many of our recruitment programmes useValue Based Interviewingto identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values

Detailed job description and main responsibilities

The main responsibilities of Housekeepers are:

• To work as an integral part of the SEU triage team ensuring a high quality service to patients and to provide a service that ensures that the patients’ needs are satisfied and unit requirements are met.
• To assist the SEU triage Sister to ensure the appropriate and effective delivery of facilities services in order to properly maintain the patient environment.
• To supervise an effective waste segregation and disposal service ensuring compliance with all relevant procedures and legislation.
• To work effectively as part of the ward/department team
• To ensure patients have appropriate food and drink provided.
• To contribute to monthly cleaning audits and assist with any learning for the team.

Person specification

• Literate, articulate and numerate
• Effective use of spoken English
• Knowledge of COSHH and Infection Control Policies or ability to undertake training in this area
• Basic Computer Skills
• Experience in the acute NHS
• Previous experience as House keeper or in similar role
• Ability to upscale and communicate effectively verbally and in writing effectively
• Good team player
• Demonstrates initiative and ability to prioritise
• Flexible and adaptable in his/her work to situations

Occupational

• Able to manage own time effectively
• Aware of the importance of maintaining confidentiality
• Demonstrate motivation and enthusiasm for the job
• Understanding of roles within the clinical unit

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Please note that this job advertisement will close automatically once the application limit is reached, regardless of whether this occurs before the advertised closing date.

Band 5 NurseandBand 2 Healthcare Support Workerrecruitment iscentralised, meaning when you apply you will be considered fora number of rolesacross the Trust. If you have any questions please email: [e-mail] .

Vacancies with our PFI partners

Domestic / catering / porteringservices at theJohn Radcliffe Hospitalare provided byMitie.

Domestic / catering / portering / maintenance engineerservices at theChurchill HospitalandNuffield Orthopaedic Centreare provided byG4S.

Maintenance engineer services at the John Radcliffe Hospital are provided by Equans.

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