Senior Hospitality Manager

Delaware North at Wembley Stadium; Wembley; On-site; GBP 55,000; Full time

Job summary

Delaware North UK is seeking a Senior Hospitality Manager to oversee catering at Wembley Stadium. This full-time position involves leading a dedicated team, ensuring exceptional guest experiences, and collaborating on hospitality services during major events. The role requires leadership skills and operational experience in fine dining environments, making it a fantastic opportunity to advance your hospitality career in a dynamic setting.

Benefits

33-day holiday allowance

Favourable pension contributions

Free meal on event days

Qualifications

• 5+ years’ experience in hospitality management.
• Operational experience in fine dining or similar settings.
• Ability to train and develop team members.

Responsibilities

• Lead and develop a team of hospitality managers and supervisors.
• Plan and support hospitality services at Wembley Stadium.
• Ensure compliance with health and safety regulations.

Skills

Guest service

Leadership

Organisational skills

Communication

Operational experience

Food beverage delivery

Education

Degree in related field

Tools

Microsoft Office

Job description

The opportunity

Delaware North UK is hiring a full-time Senior Hospitality Manager at the iconic Wembley Stadium in Wembley, London. In this electric environment, there is always something different to get excited about. As a Senior Hospitality Manager, you will be managing the catering within hospitality areas, confidently communicating with both guests and collaborative teams to deliver first-class guest experiences. If you are the positive, personable, and self-motivated leader we are looking for, take a shot at your new job with us. Kick off your best career move yet, and apply to join our valued team in this fantastic atmosphere.

Pay

The expected pay for this role is £55,000pa

What we offer

Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you’ll find yourself working at the coolest venues with some of the best team members. We’re looking to create the future of hospitality, so if you’re ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you’ll receive:

• A generous 33-day holiday allowance (including bank holidays)
• Favourable pension contributions
• Free meal on event days
• Experience in a dynamic workplace hosting major international sporting events and concerts, including England’s National Football teams, Cup Football competitions, Linkin Park, Dua Lipa, multiple nights of both Oasis, and Coldplay, and so much more in 2025

Help us delight the world by applying today.

What will you do?

• Lead a dedicated team of hospitality managers and supervisors, supporting training and development of team members, and demonstrating exceptional guest service
• Plan and support hospitality services at Wembley Stadium with strong organisational skills and resources, ensuring guest focus in all decisions
• Collaborate with the meetings and events sales team in new business opportunities, as well as build strong relationships with senior leaders and provide administrative assistance as needed
• Follow all finance, payroll, and purchasing company procedures, and produce accurate post-event reporting
• Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence

More about you

• Degree in related field or 5+ years’ experience, with 1+ years’ management experience
• IT literate including Microsoft Office
• Operational experience in a similar setting, with 3 years’ experience in a similar role and 5-6* fine dining environment is beneficial
• Operational experience in all service methodology of food beverage delivery – restaurant, fine dining, banquet, buffet, small plate is essential
• Qualifications and knowledge of management or the Food Beverage industry within hospitality and catering is beneficial – Personal Alcohol License Inclusivity in Wine WSET are beneficial

Source: Hospitality Online