Senior Healthcare Support Worker, Heron Ward

Ashford and St. Peter's Hospitals NHS Foundation Trust; Chertsey; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

NHS benefits and discounts

Job summary

Ashford and St Peter’s Hospitals NHS Foundation Trust in Chertsey is recruiting a Senior Healthcare Support Worker (Band 3) for Heron Ward. The role is full time or part time with shifts including days, nights, weekends and holidays.

You will provide direct patient care, support Registered Nurses, take vital signs, and assist with pre and post operative care, while developing in a supportive NHS environment.

Qualifications

• Care Certificate in Acute Care achieved through NHS.
• Recognised level 3 qualification.
• Minimum six months NHS experience as Health Care Support Worker.
• Good communication and IT skills.

Responsibilities

• Provide direct patient care and support nursing staff on Heron ward.
• Take and record vital signs and escalate changes.
• Assist with pre- and post-operative care and escort to departments.
• Maintain department cleanliness and restock supplies.
• Support training of new and junior team members.

Skills

Effective communication

IT skills

Caring and compassionate

Empathy

Patient-centred care

Flexibility to cover shifts

Education

Care Certificate in Acute Care

NHS level 3 qualification

Job description

Employer Ashford and St. Peter's Hospitals NHS Foundation Trust Employer type NHS Site St. Peter's Hospital Town Chertsey Salary £27,106 - £28,850 per annum inc. HCAS Salary period Yearly Closing 21/10/2026 23:59 Interview date 29/10/2026

Senior Healthcare Support Worker, Heron Ward

NHS AfC: Band 3

Job overview

Our vision at Ashford & St Peter’s is to provide an outstanding experience and outcomes for patients and staff.

St Peter’s Hospital in Chertsey, Surrey is now recruiting for Senior Health Care Support Workers - (Band 3) for Heron ward

Full time and part time posts will be considered, shifts include long days, nights, weekends, and public holidays. Our Senior HCSWs will need the flexibility to cover varied shift patterns.

Candidates applying for this post must possess and be able to demonstrate within the application form the following essential criteria:

• Recent and previous NHS experience as a health care support worker for a minimum of six months
• Having successfully achieved the Care Certificate within an NHS setting.

Only candidates that meet the above will be considered for this post.

Successful candidates must also have good communication skills, competent IT skills, a valid right to work document, and have a kind, caring and compassionate nature.

The Trust offers training, including a four-week induction programme and further development opportunities.

Only applications for candidates already based in the UK will be considered, remote interviews will not be possible, and we will not consider alternative dates for the interviews.

For further information, please contact [e-mail]

Main duties of the job

Our Healthcare Support Workers are at the heart of providing direct patient centred care, supporting the Registered Nurses and Nursing Associates as well as the wider Multi-Disciplinary Teams.

The role is varied, equally challenging and rewarding, where you will have the opportunity to really make a difference to the experience of our patients. The role includes:

• Providing direct patient care including meeting hygiene, continence, nutrition, pressure area care and mobility needs
• Taking and recording patients’ vital signs, identifying and escalating changes to a patient’s condition
• Providing one to one observation for patients who present a high risk of harm and vulnerable patients
• Undertaking training and competencies related to the role such as undertaking ECGs, venepuncture and cannulation, and other competencies related to the specific department
• Escorting patients to different departments such as x-ray and theatres
• Keeping the department and equipment clean, tidy, and restocking supplies
• Training and supporting new and junior team members
• Supporting the registered nursing team in providing high quality pre and post operative care

Working for our organisation

Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff.

Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan.

We work in partnership with Royal Surrey Hospital NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.

St Peter’s Hospital delivers complex medical and surgical care, maternity and emergency services. Day and Orthopaedic surgery, ophthalmology and outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital.

Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can build a stronger, more resilient, and forward- thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.

We can offer you the full range of NHS benefits and discounts.

Please note that adverts may close early, so early application is encouraged.

Detailed job description and main responsibilities

Working as a Senior Healthcare Support Worker will involve carrying out assigned tasks involved with direct patient care whilst maintaining the privacy and dignity of patients. This will be whilst demonstrating excellent care, compassion and communication, and in support of and supervised by a Registered Nurse or Nursing Associate, incorporating:

• Continence Management
• Undertaking and recording of Vital Signs
• Moving & Handling of patients to support independence
• Infection Prevention and Control
• Safeguarding of adults and children.

See full job description for further details

Person specification

Qualifications

• Care Certificate in Acute Care achieved through NHS
• Recognised level 3 qualification

Experience

• Previous experience working as Healthcare Support Worker within the NHS of a minimum of 6 months
• Working as part of a team
• Previous experience training and supporting new staff

Knowledge

• Trust vision, values and behaviours & strategic objectives
• Understanding of the role of Healthcare Support worker in the hospital setting

Skills

• Effective communication
• Required IT skills
• Caring and compassionate
• Empathy and understanding
• Ability to provide excellent patient centred care
• Extended skills such as venepuncture, cannulation and undertaking ECGs

Other Requirements

• Able to demonstrate that you are honest, reliable and trustworthy
• Treat patients, visitors and colleagues with respect
• Ability to be flexible to meet the needs of the patients, the team, the service and the Trust. This could include shift work during a 7-day working pattern
• Residing in the UK with a valid right to work documentation to work in the UK

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.